Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Computer shows blue screen and shuts down

30 Sep 2012   #1

64 home premium
Computer shows blue screen and shuts down

Computer shows blue screen and shut down after i try to open anything with graphics online and shows the attached problem signature

My System SpecsSystem Spec
30 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to SF

Usual causes: Device driver

Problematic software:
  1. Start Menu\Programs\Auslogics\BoostSpeed\Utilities Public:Start Menu\Programs\Auslogics\BoostSpeed\Utilities Public
  2. Start Menu\Programs\McAfee Public:Start Menu\Programs\McAfee Public
  3. Start Menu\Programs\McAfee Security Scan Plus Public:Start Menu\Programs\McAfee Security Scan Plus Public
Please refrain from using tools like "Auslogics BoosSpeed"
Uninstall it with Revo Uninstaller which you already have

If you want to keep your system healthy go through this thread:
Optimize Windows 7

You already have Microsoft Security Essentials installed but why McAfee?
Please uninstall McAfee and its components. They are known causes to blue
screens on computers.
McAfee Removal Tool

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
Anti-rootkit utility TDSSKiller

Run the system file checker and reboot if integrity violations are found:
SFC /SCANNOW Command - System File Checker

Now run disk check for your hard disk for file system errors and bad sectors on it:
Disk Check

Free up your start-up following these tutorials:
Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup

Nothing except your antivirus is required at start-up

Do the above and let us know the results. We'll do more troubleshooting if required.
My System SpecsSystem Spec
30 Sep 2012   #3

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

Well all of the recent ones were just about useless to my experience, Koolkat may be better with them. Two of em about 5 days ago were blaming a PCI ports. I would suggest you check those, and try reaseating the graphics card. On top of this driver nvlddmkm.sys : nvidia graphic cards is not verifies and or missing a time stamp. So at the gigabyte site i suggest looking for graphics card update for your specific computer. If there isn't, one i don't think it would hurt to run this.
Nvidia: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products
*Will need java to run*
My System SpecsSystem Spec

01 Oct 2012   #4

64 home premium
Computer shows blue screen and shuts down

Thanks Kookat77,

I just did all you recommended and all is fine now. About the McAfee, I bought the computer with free subscription but didn't trust it as the Microsoft one so I decided to have them both. Little did I know the mess I was getting myself into. I hope others learn from this.
Keep up the good work!!
My System SpecsSystem Spec
01 Oct 2012   #5

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Good to hear that.
Let us know if there are any other problems
My System SpecsSystem Spec

 Computer shows blue screen and shuts down

Thread Tools

Similar help and support threads
Thread Forum
BSOD event but no blue screen shows
Hi, i dunno if this has happened to other people here in the past but ill be playing a game on my computer (recently WoW) then suddenly signal to my monitor stops and sound cuts out, except it still shows other peripherals are still connected (lights are still on my keyboard/mouse/charging...
BSOD Help and Support
System shuts down every hour-not a blue screen issue
I am new to Sevenforums and I can not find a thread with recent posts concerning my issue. Pleae guide me to where I should post to receive help/input. My situation: System worked perfectly for about a year after build in early 2012; after a few weeks of not being used due to my absence while...
General Discussion
My Acer Aspire 5750G Shuts Down After a Few Hours Due to Blue Screen
Hello everyone, I registered on this forum to get some help. Acer support did not provide me assistance (I have warranty till june 2013). So the problem is that my computer shuts down after some hours when in stand by. It has happened more than ten times already. I followed the procedure...
BSOD Help and Support
computer shuts down at windows loading screen
ok, a month ago i upgraded my graphics card. went from dual hd 4850s in crossfire to a single hd 6870 dual fan by xfx. about a week and a half ago my computer stops turning on. it makes it to the windows loading screen, or sometimes the motherboard screen before that and then shuts off. i...
Hardware & Devices
help! Blue screen then computer shuts down.. why??
what do i do Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600. Locale ID: 2057 Additional information about the problem: BCCode: d1
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:52.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App