BSOD while going to certain websites KMODE_EXCEPTION_NOT_HANDLED, more

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  1. Posts : 20
    Windows 7 Home Preminum x64
       #1

    BSOD while going to certain websites KMODE_EXCEPTION_NOT_HANDLED, more


    Recently i have been getting numerous BSOD from going to music sites each time. I use Whocrashed to figure out whats the problem and this is what i get:

    On Mon 10/1/2012 4:13:04 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\100112-33165-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80002F746EA, 0x1, 0x18)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Mon 10/1/2012 4:13:04 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80002F746EA, 0x1, 0x18)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sun 9/30/2012 8:40:52 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\093012-41137-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80002F926EA, 0x1, 0x18)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sun 9/30/2012 10:55:43 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\093012-43274-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80002CB87EF, 0x0, 0x7EFA0000)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    Any Ideas???????????????????????????????
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 20
    Windows 7 Home Preminum x64
    Thread Starter
       #3

    MY dUMPS
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thanks, I'm going through them

    Please upload your msinfo32.nfo file. To get this:

    • Click on the Start
    • Type msinfo32 into the Search programs and files box
    • When it opens, go to File, Save
    • Save as msinfo32.nfo and save in a place you will remember
    • Let it finish the process of gathering and saving the system info
    • Right click the .nfo file, click send to compressed (zipped) folder
    • Upload the .zip file here.
      My Computer


  5. Posts : 20
    Windows 7 Home Preminum x64
    Thread Starter
       #5

    Here you go
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Thanks again

    Most of your bug checks are STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
    Their usual causes are: Device driver, hardware, System service, compatibility,
    Remote control programs, memory, BIOS.

    Problematic software:
    Code:
    Start Menu\Programs\Ad-Aware Antivirus	Public:Start Menu\Programs\Ad-Aware Antivirus	Public
    I see that you already have Microsoft Security Essentials installed but you have
    Ad-aware antivirus too. Suggest you to uninstall Ad-aware as 2 antiviruses on
    your computer would create problems.

    I and many members on our forum recommend Microsoft security essentials with
    a great combination of Malware Bytes.

    Microsoft Security Essentials - Free Antivirus for Windows
    Malwarebytes - The Free version
    Good and Free system security combination.

    Once you've uninstalled ad-aware, run the system file checker that'll repair corrupted
    windows files
    SFC /SCANNOW Command - System File Checker

    Then run disk check to check a selected hard disk for file system errors and bad sectors on it
    Disk Check

    Do these and report back. We'll do more troubleshooting if the problems persist.
      My Computer


  7. Posts : 20
    Windows 7 Home Preminum x64
    Thread Starter
       #7

    so far so good havent had problem yet. thanks alot
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Good to hear that.

    Let us know if the issues reoccur.
      My Computer


  9. Posts : 20
    Windows 7 Home Preminum x64
    Thread Starter
       #9

    It just recently occur again
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Upload the dumps if so.
      My Computer


 
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