BSOD when watching video online

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  1. Posts : 21
    W7 HPx64
       #1

    BSOD when watching video online


    I have had 2 BSOD today while watching a tv show online. I have no clue what could be the problem seeing as i haven't installed any new hardware or installed any software lately.

    When checking in the mindump folder i can find two reports but they dont have the right creation time. The first one is almost a year old and the other one about 3 months. So i dont know if it will help posting those because it probably doesnt have anything to do with the bsod i am having right now.

    Edit: I tried running the SF_Diagnostic_Tool but when i press grab all it gives me a error saying a "unhandled exception has occurred in your application".
      My Computer


  2. Posts : 21
    W7 HPx64
    Thread Starter
       #2

    Well i just had my third bsod when watching a video and still no dump file. I did manage to make a photo of the bsod so i can write down the code it is giving me.

    0x000000F4 (0x00000000003, 0xFFFFFA800A0B130,0XFFFFFA800AB1E10,0XFFFFF8000398F510)

    i also noticed that there isnt a lot of space left on my system drive (only 5gb) can that be the cause of the problem ?
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Disable your antivirus fro a few minutes, and execute the SF Diag tool. Some antiviruses like Avast flags it.

    Dont forget to run the tool as Admin.
      My Computer


  4. Posts : 21
    W7 HPx64
    Thread Starter
       #4

    I am not running any anti-virus programs

    Also when i run the programs in the tool independently they all seem to work expect for the minidump one where i get the error previously mentioned.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    OK, then collect the other files, and get the minidumps from C:\Windows\Minidump and then upload those.
      My Computer


  6. Posts : 21
    W7 HPx64
    Thread Starter
       #6

    Ok here is everything i could get. For some reason one of the minidump files wouldn't let me copy it, it kept telling me i didn't have admin, but the other dump file didnt give any problem.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

    Driver Verifier - Enable and Disable

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  8. Posts : 21
    W7 HPx64
    Thread Starter
       #8

    Just making sure, the minidump that was included in that file i uploaded shows a creation date from about a year ago. You sure that has anything to do with the bsod i am having today? As far as i can tell there arent being any minidump files created for the bsod i am having today.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Without analyzing a minidump, nothing can be done for a stop 0xF4.
      My Computer


  10. Posts : 21
    W7 HPx64
    Thread Starter
       #10

    Ok, with the driver verifier a mini dump has been created.

    I also read something about a faulty driver in the BSOD. So i am hoping its just a driver that is being a pain in the ass and not a hardware issues. But i hope you guys can tell me after checking the dump file
      My Computer


 
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