BSOD randomly crashing error 0x0000007e


  1. Posts : 6
    win 7 32 and 64
       #1

    BSOD randomly crashing error 0x0000007e


    it crashes randomly, some of support guys told me that its bcoz of USB and gave me this bugfix to resolve this

    Windows6.1-KB979538-x86

    but it didnt install and said its not applicable for me.

    thanks in advance dump is attached
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    I only see one thing in the crash dump that really stands out.
    That is
    82417000 8241b000 wibukey2 wibukey2.sys Thu Nov 09 06:08:22 2006 (45531A36)

    By it's date there is no way this can be compatible with windows 7. It simply didn't exist at the time. It's very possible it's causing the page fault that is crashing your kernel. Unfortunately this driver does not exist in my personal driver database and information on it online is pretty vague. I would honestly suggest removing the software associated with it unless you absolutely have to have it.

    Also TSDDD isn't reporting properly.
    I would suggest a file check to make sure it's not damaged.
    SFC /SCANNOW Command - System File Checker
      My Computer


  3. Posts : 6
    win 7 32 and 64
    Thread Starter
       #3

    Thanks maguscreed for your quick response

    Wibu key is necessary as its dongle for the software i am running on this machine. i have more than 8 machines running same drivers (as the only version recommended by software company) and same specs all are working fine excecpt this one.

    I am checking TSDD thing , verifying now , will get back to you with result.
      My Computer


  4. Posts : 6
    win 7 32 and 64
    Thread Starter
       #4

    update : It did not find any error after scaning.
      My Computer


  5. Posts : 6,668
    Windows 7 x64
       #5

    unfortunately I don't have much for you then. I can tell you this was a general kernel page fault.
    Usually caused when a driver attempts to read or write to the wrong memory address.
    It can also be caused by faulty memory.
    The only reliable test for ram that's not overly complicated to use is memtest.
    I suggest allowing it to run overnight. While it may not find any errors, it can at least clear the RAM.

    Also if you have any additional crashes please upload the new files from c:\windows\minidump
    With these general kernel faults the more crash dumps I have the better.

    oh and here's the memtest link.RAM - Test with Memtest86+
    I prefer this method as it takes windows completely out of the equation.
      My Computer


  6. Posts : 6
    win 7 32 and 64
    Thread Starter
       #6

    Thanks maguscreed

    i will test mem according to the guide and will update you aswell
      My Computer


  7. Posts : 6
    win 7 32 and 64
    Thread Starter
       #7

    back


    ok here r updates,

    memtests are clear
    i updated windows and for 5-6 days it didnt crash, but after that it started crashing again.

    attaching new sf file
      My Computer


  8. Posts : 6,668
    Windows 7 x64
       #8

    Do you have anything odd attached to the usb.
    That crash today was just a basic kernel fault.
    It seems like it came from either a driver from a usb device, or a device itself.
    I can't be much more specific than that. These general kernel faults are very difficult to pin down.
      My Computer


  9. Posts : 6
    win 7 32 and 64
    Thread Starter
       #9

    i think i should now check the supermicro site for updated drivers, i also changed the wibu donlge port to see if it helps or not.

    thanks again maguscreed
      My Computer


 

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