BSOD on Sleep, error 0x0000009f and others

hasan24 · 03 Oct 2012

Hello All,

Please help me with my BSOD problem. I attached three screen shots of BSOD and the zip file as requested.

Thanks a lot in advance for your help

Hasan

koolkat77 · 03 Oct 2012

Welcome

There are no dump files in the zip attached. Please make sure you're following the instructions carefully.

If there are no dump files generated, go through this thread:
→ Dump Files - Configure Windows to Create on BSOD

hasan24 · 08 Oct 2012

I am sorry,

Here it is again.

Thanks in advance

Hasan

koolkat77 · 08 Oct 2012

Dump does not give accurate information.
Enable Verifier:
Driver Verifier - Enable and Disable

hasan24 · 16 Oct 2012

Hello again,

I enabled the vrifier and had two crashes afterwards, I did a grab after each one so I will post both.

Thanks a gain for your support

hasan24 · 16 Oct 2012

Here is the other one

koolkat77 · 17 Oct 2012

The dump does not show you have verifier installed.

Is this a new computer and is it under its warranty? Since when are you having these problems?

Please reduce items at start up follow this tutorial:

Startup Programs - Change

Run the System File Checker that scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

SFC /SCANNOW Command - System File Checker

Run Disk Check for file system errors and bad sectors on it
Disk Check

Did you make a full scan with your antivirus?

hasan24 · 29 Oct 2012

Hello there,

I am sorry I keep disappearing but my problem disappears each time I write here and then comes back again after a couple of weeks, its like my computer has a brain and is trying hard not to let me fix it!

Anyway, I tried the scan now command, it reaches 34% then I get a message saying that "Windows Resource Protection could not perform the requested operation"

I am uploading the zip file again in a hope that there is useful data in it this time.

Thanks a lot for your help.

koolkat77 · 30 Oct 2012

Your BSOD is related to Anchorfree HSS Adapter and it's Possible BSOD cause seen in mid-2012

Code:

0: kd> !irp fffffa800b68d400
Irp is active with 3 stacks 2 is current (= 0xfffffa800b68d518)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8008f95050 00000000 fffff80003acd200-fffffa800b54d950 Success Error Cancel pending
	       \Driver\taphss	nt!PopSystemIrpCompletion
			Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800b54d950    

			Args: 00000000 00000000 00000000 00000000

Look for possible driver updates for it. Driver Reference Table

Code:

0: kd> lmvm taphss
start             end                 module name
fffff880`04d2a000 fffff880`04d37000   taphss   T (no symbols)           
    Loaded symbol image file: taphss.sys
    Image path: \SystemRoot\system32\DRIVERS\taphss.sys
    Image name: taphss.sys
    Timestamp:        Wed Sep 16 01:58:23 2009 (4AAFF1DF)
    CheckSum:         00017426
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try SFC /SCANNOW : Run in Command Prompt at Boot if that does not work, consider a clean install.

hasan24 · 20 Nov 2012

Hello again,

I removed the program associated with the driver you mentioned and I was ok until 3 days ago when my Windows updated, immediately my computer stopped going to sleep

I did a system restore but the problem is still there, the screen goes off but the hard disk keeps working until I force it to shut down, could this be related or should I create a new post somewhere else?

I really appreciate your help by the way

Hasan