Random BSoD at Any Time?


  1. Posts : 5
    Windows 7 Home Premium x64
       #1

    Random BSoD at Any Time?


    Well, just as the title suggests, my computer gets the BSoD fairly often, almost once a day now. I could be getting ready to play a game, browsing the internet, or just have my computer on my desktop, go eat dinner, and see that it had a BSoD when I come back. My computer is around one month old, and I am fairly sure it may be my drivers, but I'm not sure because I've downloaded all of the drivers that I could think of and am fairly sure they are up to date. After it BSoD's it tries to relaunch but when it does it says windows files are debugging or something like that for a while, and then is randomly fine The most recent BSoD said something about "irql not less or equal", but it is almost always different or doesn't say anything at the top. I am attaching my zip file, and will post anything that you guys need to know.

    Specs:
    -Processor: Intel Core i5-2400 3.1GHz Quad-Core
    -Video Card: Diamond Radeon HD 6670 2GB
    -Memory: 8 gigs of RAM 9 (2 4 gig sticks) (Checked, they are fine)

    Thanks in advance!
    Last edited by mrgreenly; 03 Oct 2012 at 21:42.
      My Computer


  2. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #2

    It just happened again about 30 minutes ago. It did the whole "Windows loading files" thing or whatever it is for a good 5 minutes. Please help!
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    You have no antivirus? I see MSE there though

    Run this tool and delete anything it finds:
    Anti-rootkit utility TDSSKiller

    I am getting some suggestions ready
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    If you have MSE installed, update it and make a full scan.

    Download the free version of Malware Bytes and make a full scan.
    Malwarebytes - The Free version


    Run a full scan with both (separately) once downloaded, installed and updated.
    STOP 0x00000024: NTFS_FILE_SYSTEM
    Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
    Code:
    BugCheck 24, {1904fb, fffff8800be11188, fffff8800be109e0, fffff80002c8b6f4}
    Probably caused by : Ntfs.sys ( Ntfs!NtfsCleanupIrpContext+3bd )
    Run disk check for your hard disk for file system errors and bad sectors on it
    Disk Check

    We will troubleshoot more after your virus scan results.

    STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
    Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
    STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Usual causes: Device driver
    STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
    Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
    STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
    Usual causes: System service, Device driver, graphics driver, memory
    Code:
    BugCheck 3B, {c0000005, fffff880048c6ff5, fffff88007a40620, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+c6ff5 )
    You need to update your graphic card drivers, following the method below:
    1. Download and install Driver Sweeper:
      |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
    2. Download the auto-detect tool for AMD.
      AMD Driver Autodetect
    3. Boot into Safe Mode from Advanced Boot Options:
      Advanced Boot Options
    4. Type in Driver Fusion in Search
    5. Remove all drivers
    6. Boot normally now, and install the latest drivers from the
      auto-detect program you downloaded.


    Code:
    3: kd> lmvm atikmdag
    start             end                 module name
    fffff880`04800000 fffff880`05221000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Sat Jul 28 07:48:09 2012 (501344D9)
        CheckSum:         009DA146
        ImageSize:        00A21000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  5. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #5

    I do have both MSE and Malwarebytes installed, I just forgot to include that in my post, sorry. I am currently running a full scan with MSE and will do another with Malwarebytes soon. Do I still need to do the TDSSKiller thing?
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Yup, it won't hurt to try and it won't take that long to scan anyway.
      My Computer


  7. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #7

    Alright, I ran all of the scans, nothing came up. I also did all of the videocard driver stuff yesterday. About a half hour ago I got the BSOD again, with the "irql not less or equal" error. I will attach the dump files to this reply, if you need anything else just ask!

    Edit: Hmmm, I can't upload the dump because it isn't allowed on Seven Forums.
    Edit 2: Added as a zip.
    Edit 3: I just got another BSOD, "System_Service_Exception" 3b
    Last edited by mrgreenly; 05 Oct 2012 at 18:38.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    It's blaming your video card drivers again.
    Anyway, lets enable driver verifier,
    Driver Verifier - Enable and Disable
      My Computer


  9. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #9

    Alright, it's enabled. Will report back later.
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    OK.

    Driver verifier needs to be enabled for 36 hours.
      My Computer


 

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