BSOD OS Version: 6.1.7601.2.1.0.256.48 Using skype and Camera


  1. Posts : 4
    windows 7 ultimate 64
       #1

    BSOD OS Version: 6.1.7601.2.1.0.256.48 Using skype and Camera


    Hi Guru

    Attached is the dump file (.rar file)

    As soon I'm using the camera (logitech HD 9000) with Skype, I get the BSOD after 1- 2 minutes

    Skype is up to date, video card (Ati RAdeon 5800) driver up to date and logitech driver. Of course Windows 7 64 bits updated. :)

    You help is very appreciated.

    Added information

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 4105
    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000046
    BCP2: FFFFF80003300EC8
    BCP3: FFFFF88003384EB0
    BCP4: FFFFF88003384F50
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\100312-23322-01.dmp
    C:\Users\Regis\AppData\Local\Temp\WER-96237-0.sysdata.xml
    Last edited by kayakee; 03 Oct 2012 at 20:22. Reason: Wrong dump file
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Your Logitech webcam driver is the cause, please update it or re-install the drivers but
    first uninstall them with |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download


    Support + Downloads

    Code:
    7: kd> lmvm lvuvc64
    start             end                 module name
    fffff880`07481000 fffff880`07922d00   lvuvc64  T (no symbols)           
        Loaded symbol image file: lvuvc64.sys
        Image path: \SystemRoot\system32\DRIVERS\lvuvc64.sys
        Image name: lvuvc64.sys
        Timestamp:        Wed Jan 18 12:41:08 2012 (4F166984)
        CheckSum:         004B0494
        ImageSize:        004A1D00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Let us know if the BSODs persist
      My Computer


  3. Posts : 4
    windows 7 ultimate 64
    Thread Starter
       #3

    Thank you very much koolkat77. I did you recommendation and now evertything work perfectly.

    Thank you again :)
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thanks for letting us know :)
    Good luck
      My Computer


 

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