Crash and sound loop when gaming

Page 1 of 2 12 LastLast

  1. Posts : 21
    Windows 7 home premium
       #1

    Crash and sound loop when gaming


    Folks, im getting an annoying crash when playing games such as Battlefield3 and such.

    It happens randomly, not always.

    I've done tests to each of my components to make sure they are not failing (memtest, furmark, cinebench etc) and everything seems fine.

    My system specs are as follows:
    Motherboard ASUS M5A78L-M LX
    Ram 4gb DDR3 Kingston hyperx genesis
    Cpu Amd FX4100
    GPU Radeon HD6770
    HDD WD 500 GB Caviar Blue
    and a cheap 500w PSU

    I attached the minidump file, any help will be greatly appreciated!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello Charlie, you are having a stop 0x124 error, which is caused by any component of your hardware.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, 86cd28fc, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 86cd28fc, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    8e18fcc4 82d16fc5 86cd28e0 82dafc28 82dafc20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    8e18fce4 82d17def 82dafc20 86cd28e0 82dafc50 nt!WheapProcessWorkQueueItem+0x56
    8e18fd00 82cb5f2b 82dafc20 00000000 859a9d48 nt!WheapWorkQueueWorkerRoutine+0x1f
    8e18fd50 82e5666d 00000001 b733d1c7 00000000 nt!ExpWorkerThread+0x10d
    8e18fd90 82d080d9 82cb5e1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------
    
    0: kd> !errrec 86cd28fc
    ===============================================================================
    Common Platform Error Record @ 86cd28fc
    -------------------------------------------------------------------------------
    Record Id     : 01cda245aca787e4
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/4/2012 15:34:07
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ 86cd297c
    Section       @ 86cd2a54
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x86
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000600f12
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ 86cd29c4
    Section       @ 86cd2b14
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 12 0f 60 00 00 08 04 00 - 0b 22 98 16 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ 86cd2b14
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ 86cd2a0c
    Section       @ 86cd2b94
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xf600000000070f0f
      Address     : 0x00000000df9e1000
      Misc.       : 0x0000000000000000
    Follow the guide Stop 0x124 - what it means and what to try step by step, to find out the problem hardware so that it can be replaced.

    If there is any questions, let us know.
      My Computer


  3. Posts : 21
    Windows 7 home premium
    Thread Starter
       #3

    Thanks mate, i'll try that and let you know.

    Cheers
      My Computer


  4. Posts : 21
    Windows 7 home premium
    Thread Starter
       #4

    Quick update, after trying everything i got the same crashes.

    I had to make a clean install on win7 and crashes are gone! 5 days without a single problem. I suspect some drivers were the cause of this problem.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Good news, very good news, but a bit strange. Stop 124 is totally hardware related and clean install is not a solution for that. Anyway, taking this as an experience and my be it will have an applicability in future.

    Thanks for letting us know, Charlie :)
      My Computer


  6. Posts : 21
    Windows 7 home premium
    Thread Starter
       #6

    Sorry guys, after 5 days without crashes i had a crash this morning again. This is really annoying :\
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    As I said in my just earlier post.

    Update the dump?
      My Computer


  8. Posts : 21
    Windows 7 home premium
    Thread Starter
       #8

    Arc said:
    As I said in my just earlier post.

    Update the dump?
    Ok, here it is.

    Thanks for the help. (i suspect its the psu) as its a cheap non brand one.

    Some details: I had never problems with my GPU with my previous rig, i upgraded recently cpu and mobo.
    Memtest shows no problems with the ram after doing lots of tests.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Same error, stop 0x124.

    Follow Stop 0x124 - what it means and what to try step by step; but if you think that you need to change the PSU, your thoughts are welcome. Many a times changing PSU solved stop 0x124 error.
      My Computer


  10. Posts : 21
    Windows 7 home premium
    Thread Starter
       #10

    Yes mate, i'll try another one this week and post back results. Thanks
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:32.
Find Us