BSOD Help Please

Milhouse0311 · 06 Oct 2012

Ran diagnostic again and made new file

If this didn't work, can you point me in the direction of how to upload only new files. Perhaps i am missing a step.

Thanks

Arc · 06 Oct 2012

That is not a problem, we will check the new files. But, the dump you uploaded, is it with driver verifier enabled?

Milhouse0311 · 06 Oct 2012

Yes I have been running verifier for the past few hours

Milhouse0311 · 06 Oct 2012

Here are the last 2 dumps.

The last one was self inflicted. I started FIFA 13 and was into the game a full 3 mins before it dumped.

Thanks,

Milhouse0311 · 06 Oct 2012

This is just the past hour of running only the web browser and the diagnostic tool and verifier

About 5 crashes occurred. One triggered a multiple where it restarted and crashed and couldn't manage to boot back to BIOS for about 1 min. It would just power on briefly and not even post and then die again, then try again.

Most epic BSOD I've ever had or seen.

Ideas? Bad Mobo?

Thanks,

Milhouse0311 · 07 Oct 2012

I appreciate anyone who is taking the time to look through all these... is there any program i could upload them to that would help self diagnosis? I'd like to understand more behind how to read these.

At this point the system is perfectly stable as long as I don't do anything save web browsing only the most basic web pages such as this forum and run a few background tools.

Anything else, even a slightly more robust website like espn.com will cause crashes which just start a chain reaction the ends with the system unable to start. I turn it off for 5mins and it goes back to ok enough to web browse.

Anyone with any ideas?

Thanks

Arc · 07 Oct 2012

Your dumps are almost silent, in only one of them I got some hints of network driver failure. The driver is kinda old.

Code:

 lmvm rt64win7
start             end                 module name
fffff880`04751000 fffff880`047c1000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Mon Mar 21 18:50:32 2011 (4D8750A0)
    CheckSum:         0006FFBB
    ImageSize:        00070000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

update the network driver.
First, download the network card driver from manufactuer's website, Realtek
Then reinstall the driver:

Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
Double click to expand "Network adaptors".
Right click your network card and click Uninstall.
Check "Delete driver software for this device" check box, click OK.
Restart the computer
If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

Let us know the situation. We have to do a few more things there, depending the result of this step.

Milhouse0311 · 07 Oct 2012

Arc,

Windows auto configured the appropriate driver on startup. So far i can go to any web page and no BSOD but I am getting notices that "shockwave player" isin't working and the unhappy face from my Chrome browser. It won't play any movies or display any java or complex interactive graphics/material on any website.

Still no crashes yet, fingers crossed.

Thanks,

Milhouse0311 · 09 Oct 2012

Arc,

Here are the past 36 Hours of dumos. The system is much more stable, I can web browse watching videos and play games but it still becomes unstable every few hours.

Also now when it restarts after a BSOD it just hangs during the windows loading phase, no BSOD completely frozen and I have to hit the restart button.

Any ideas?

Arc · 09 Oct 2012

The crash says it is caused by tcpip.sys, which is actually network related, and cannot be the main cause.

Code:

BugCheck D1, {ffffffffffffff89, 2, 1, fffff88001a37e63}

Probably caused by : tcpip.sys ( tcpip!WfpProcessOutTransportStackIndication+443 )

So I went to check your network driver again, and got this.

Code:

kd> lmvm rt64win7
start             end                 module name
fffff880`042c5000 fffff880`04335000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Mon Mar 21 18:50:32 2011 (4D8750A0)
    CheckSum:         0006FFBB
    ImageSize:        00070000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Whereas as per the manufacturer's site, it should be of 9/2012.
Attachment 235752

First you get the driver from manufacturer's site (link specifier earlier), then uninstall the driver again, Drivers - Clean Left over Files after Uninstalling, anf install the downloaded driver.

And Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.

If still the same issue occurs, we are to search for some programs installed those may cause network blockage. Apparently there is nothing such a program in your installed programs list. So overlooking it for the time being.

Let us know the results.