Computer crashes while playing on Facebook

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  1. Posts : 49
    win 7 home premium 32 bit
       #1

    Computer crashes while playing on Facebook


    I've been having crashes during last few days while playing on FB. I don't remember installing anything new on my pc before this started happening.

    I would appreciate your help here.

    I attach the zip file with the diagnostics results.

    Thank you.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

    Driver Verifier - Enable and Disable

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  3. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #3

    Thank you. I will do that and update.
      My Computer


  4. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #4

    Ok. I enabled the program. When I restarted my pc it crashed right after windows started loading and crashed again every time windows strted loading again.

    Here are the dump files.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Are you sure that you have selected all "non microsoft" drivers?

    If it is, then we are to search the causes in different places, say .... RAM - Test with Memtest86+
      My Computer


  6. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #6

    Yes. I chose only NON-Microsoft drivers. I'll try the memtest. Thank you.
      My Computer


  7. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #7

    I'll try the verifier again. Just to be on the safe side.
      My Computer


  8. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #8

    well - this time it didn't crash on start up (maybe I did select some microsoft drivers last time). It lasted around 3 hours. Here's the diagnistics.
      My Computer


  9. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #9

    Arc - Can you help please?
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Not a trace of any driver found there in the crash dump

    I guess now you should run RAM - Test with Memtest86+.
    Run it for at least 8 passes, preferably overnight. Let us know the results.
      My Computer


 
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