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Windows 7: BSOD randomly when using computer

08 Oct 2012   #1

64 bit windows 7 home premium
BSOD randomly when using computer

Compressed Zip below.

My System SpecsSystem Spec
08 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Problematic Software:
  1. Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
  2. Start Menu\Programs\McAfee Public:Start Menu\Programs\McAfee Public
  3. Start Menu\Programs\Spybot - Search & Destroy Public:Start Menu\Programs\Spybot - Search & Destroy Public
Daemon Tools is a known cause to BSoDs. Please uninstall it.
Removing DAEMON Tools Lite |

I note that you're using Microsoft Security Essentials "MSE" on you computer but keeping two antiviruses on your computer specially one like McAfee which alone is a cause to BSoDs, can conflict with each other. Please remove McAfee right away.
How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

Spybot is good at finding things, but is known to corrupt and slow down the system. Uninstall using the free version of Revo Uninstaller from:
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Take a look at this thread if you like:
Good and Free system security combination.

Coming to your BSoD BugCheck and its causes:

Usual causes: Device driver
BugCheck E1, {fffff800033c2610, 2, fffffa801529e470, fffffa801529e470}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
The dumps do not give a true probable cause, but is caused by a "device driver".

Run the system file checker for finding and fixing the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:
Disk Check

In addition, Run this tool and delete anything it finds:
Anti-rootkit utility TDSSKiller

Let us know the results and further BSoDs if any.
My System SpecsSystem Spec

 BSOD randomly when using computer

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