BSOD while playing games, need help figuring this one out


  1. Posts : 3
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD while playing games, need help figuring this one out


    My video was randomly shutting down to the Input screen on my tv, so I checked and thought my video card was to blame. I was running with a GT240. It was reaching max heat levels. So I ordered a new one. Installed it and within an hour of using in I got a BSOD. FINALLY! An error report, problem is I don't know what I'm looking at or for. So i'm turning to the community for some assistance. My comp is about a year old or less.

    The codes given after BSOD:

    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF88006193CA9
    BCP3: FFFFF880025296C8
    BCP4: FFFFF88002528F20
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I used the system spec tool (I hope i did it right LOL)
    If i'm missing anything please tell me. Hope someone can help
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff88006193ca9, fffff880025296c8, fffff88002528f20}
    
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+31 )
    
    Followup: MachineOwner
    ---------
    First you do Diagnosing basic problems with DirectX

    Then download and install the latest ATI Display Driver.

    Let us know the results.
      My Computer


  3. Posts : 3
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    I ran dxdiag and no errors were found. All drivers for my video card are the latest, I just installed it last night. First thing I do is check drivers. On a side note I had uninstalled my graphics drivers for my gt240 but found extension files related to it still in the programs list. I uninstalled everything Nvidia. Any idea what dxgmms1.sys is?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    dxgmms1.sys is DirectX Graphics MMS, a component of DirectX used in graphics generation.

    You may try this tutorial to remove teh leftovers: Drivers - Clean Left over Files after Uninstalling
      My Computer


  5. Posts : 3
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    I am so sorry i haven't had internet for a while, but my comp trouble seems to have settled for the time being. I figured out that there was a game i play that kept trying to load Nvidia driver stuff. Ty for all your help.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    You are welcome :)
      My Computer


 

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