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Windows 7: BSOD kernel_data_inpage_error after freeze up/randomly

08 Oct 2012   #1

Windows 7 Home Premium 64bit
BSOD kernel_data_inpage_error after freeze up/randomly


I've been having a BSOD issue for a while now and have no idea what is going on.

This will happen randomly when my laptop(Dell Inspiron 1440) is just sitting there, ore while I'm working on it. Before it crashes, the screen will freeze up, except for the mouse, then it goes to the BSOD with the heading.


and it, core dumps to physical memory?

I have no idea why this is happening, and considering I'm an IT Major, am a little embarrassed haha.

Any help is greatly appreciated. Attached is my dump folder.

Thanks a lot

My System SpecsSystem Spec
08 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Welcome aboard.

First of all, Uninstall McAfee.
fffff880`0793d9d0  fffff880`011982e0Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Use Microsoft Security Essentials - Free Antivirus for Windows

Next, update intel HD graphics driver.
lmvm igdkmd64
start             end                 module name
fffff880`0482d000 fffff880`0524fe20   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Sat Feb 12 00:46:32 2011 (4D558B10)
    CheckSum:         00A26AF6
    ImageSize:        00A22E20
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get teh update from Download Center.

Finally, Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
08 Oct 2012   #3

Windows 7 Home Premium 64bit

Thank you for the quick response.

I did all those things, however upon installing MS Security, it said that my firewall remained off due to an unknown error. When I try to manually turn it on I get "Error code 0x80070424".

Additionally, after updating my Graphics Drivers(I assume you mean my graphics card, ie Mobile Series 4 Intel Chipset) it still says my driver version is instead of version Just to make sure I downloaded the right thing, there is the link
My System SpecsSystem Spec

08 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

There are some nice info on this issue in the TechNet blogs. Follow it, it will work on the firewall issue.

And, If the upload takes place, and system is not crashing anymore, the driver date will not be a problem. Let us know the situation, ok?
My System SpecsSystem Spec
09 Oct 2012   #5

Windows 7 Home Premium 64bit

Great, thanks, that site worked perfectly.

I'll let you guys know if any more crashes occur.

Thanks again for the help, great forum!
My System SpecsSystem Spec
09 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

I hope crashes will not return there, at least in this form.
My System SpecsSystem Spec

 BSOD kernel_data_inpage_error after freeze up/randomly

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