Black screen w/ cursor at startup, no ctrl/alt/del


  1. Posts : 2
    Windows 7 Home Premium 64 bit
       #1

    Black screen w/ cursor at startup, no ctrl/alt/del


    Hi all,

    I'm thinking right now it's an SSD corruption as nothing else makes sense. I haven't done any installing, downloading, or updating in about a week and after restarting today I got startup repair loading and telling me I had a corrupt registry.

    It claimed to fix the problem and now when I boot up I get a black screen with cursor. Most threads tell you to hit ctrl-alt-del to launch task manager but ctrl-alt-del gives me nothing. After about 60s of this cursor my computer will auto-restart itself and repeat this process.

    I've done about 3 system restores - all claim to be successful but do not fix the problem. I've also run chkdsk /f from startup repair command prompt which found problems and again, claimed to fix them but did not fix this boot problem.

    This leads me to believe it's a corrupt SSD but I'd prefer to exercise all of my options before starting an RMA.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard, Darren.

    First, you boot into Advanced Boot Options, choose "last known good configuration" and hit enter. See if it boots to anything or not.

    If not, run SFC /SCANNOW : Run in Command Prompt at Boot, and see the results.

    Troubleshooting Windows 7 Failure to Boot

    Let us know the situation after doing all those.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Hi Arc,

    Booting with the last known good configuration resulted the same - black screen with cursor.

    I ended up just reinstalling as my SSD is just a boot drive with Chrome and Steam installed - I use my Linux partition on a separate HD for doing actual work.

    Only thing I didn't end up trying was sfc, and perhaps I should have done that. Oh well.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Run SFC, if that also fail, we will need to think differently.

    And, I guess the Linux is not configured as dual boot with windows?
      My Computer


 

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