Windows Explorer freezing and restarting


  1. Posts : 1
    Windows 7 ultimate x64
       #1

    Windows Explorer freezing and restarting


    My laptop was getting the BSOD but has stopped and is now just constantly freezing and windows explorer is crashing and restarting which basically I can't do much between the crashes and restarts.. Any way to fix this?
      My Computer


  2. Posts : 264
    Windows 7 Enterprise x64
       #2

    Hi,

    If this issue started occurring after doing some recent software changes on your computer, then I would suggest you to restore your system back to a date when it was working fine. System Restore will affect Windows system files, programs, and registry settings only.

    For System Restore steps, you can refer to the URL mentioned: http://windows.microsoft.com/en-US/windows7/products/features/system-restore

    If the issue still persists, run a test on the Hard Drive to confirm functionality. If you get any error code, make a note of the error code.

    Keep us Posted
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Welcome aboard, cdubya.

    After following the great suggestions supplied by Debbie B, please upload the files generated by SF Diag Tools, following the Blue Screen of Death (BSOD) Posting Instructions.

    We need to have a look.
      My Computer


  4. Posts : 272
    Windows 7 Ultimate x64 Full Retail SP1
       #4

    If you have the Win7 disk, try booting from it and doing a 'Startup Repair'
      My Computer


 

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