BSOD 0X0000001E after playing Skyrim

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  1. Posts : 9
    windows 7 home premium 64bit
    Thread Starter
       #11

    it's still telling me failed to detect system configuration after i try and install it, what do i do now?
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #12

    Hold on to that.
    Did you enable verifier?
      My Computer


  3. Posts : 9
    windows 7 home premium 64bit
    Thread Starter
       #13

    Yes, i just enabled verifier and rebooted, it cycled through about 3 times always bsod about 2-3 minutes, but now in safe mode, it just bsod for the first time. i've included the file. also, what I have been noticing is that my firefox browser will redirect searches periodically. could that be related?
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #14

    Uninstall Daemon Tools = dtsoftbus01.sys

    As well as this software and its drivers etc.
    Source PxHlpa64.sys Sonic CD/DVD driver (used by many different CD/DVD programs)
    pxHelp20.sys programs Go to C:WindowsSystem32drivers and rename PxHlpa64.sys to PxHlpa64.BAK This will break your CD/DVD program, but can easily be renamed after we've finished.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {23e, fffff88000c3f324, fffff980089f8e10, 0}
    
    Unable to load image \SystemRoot\System32\Drivers\PxHlpa64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for PxHlpa64.sys
    *** ERROR: Module load completed but symbols could not be loaded for PxHlpa64.sys
    Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dtsoftbus01.sys
    *** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
    Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1324 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
    The IO manager has caught a misbehaving driver.
    Arguments:
    Arg1: 000000000000023e, A driver has marked an IRP pending but didn't return STATUS_PENDING.
    Arg2: fffff88000c3f324, The address in the driver's code where the error was detected.
    Arg3: fffff980089f8e10, IRP address.
    Arg4: 0000000000000000, Status code.
    
    Debugging Details:
    ------------------
    
    
    OVERLAPPED_MODULE: Address regions for 'athrx' and 'BHDrvx64.sys' overlap
    
    BUGCHECK_STR:  0xc9_23e
    
    DRIVER_VERIFIER_IO_VIOLATION_TYPE:  23e
    
    FAULTING_IP: 
    dtsoftbus01+1324
    fffff880`00c3f324 4053            push    rbx
    
    FOLLOWUP_IP: 
    dtsoftbus01+1324
    fffff880`00c3f324 4053            push    rbx
    
    IRP_ADDRESS:  fffff980089f8e10
    
    DEVICE_OBJECT: fffffa8005b53470
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800037003dc to fffff80003276040
    
    STACK_TEXT:  
    fffff880`02fee7a8 fffff800`037003dc : 00000000`000000c9 00000000`0000023e fffff880`00c3f324 fffff980`089f8e10 : nt!KeBugCheckEx
    fffff880`02fee7b0 fffff800`0370a47a : fffff800`036fe9f0 fffff880`00c3f324 fffff980`089f8e10 00000000`00000000 : nt!VerifierBugCheckIfAppropriate+0x3c
    fffff880`02fee7f0 fffff800`0370b34e : 00000000`0000023e 00000000`00000000 fffff980`089f8e10 00000000`ffffffff : nt!ViErrorFinishReport+0xda
    fffff880`02fee840 fffff800`0371671f : fffffa80`05fb3620 fffffa80`05ed5b10 fffffa80`05ed5bc8 fffff880`00c43228 : nt!VfErrorReport6+0x6e
    fffff880`02fee910 fffff800`03716b63 : fffffa80`05ed5b10 00000000`00000002 fffffa80`05b53470 fffff880`00c3f3f4 : nt!IovpCallDriver2+0x13f
    fffff880`02fee970 fffff800`0371cc2e : fffff980`089f8e10 fffff980`089f8e10 00000000`00000002 fffffa80`05b53470 : nt!VfAfterCallDriver+0x353
    fffff880`02fee9c0 fffff800`0371bc42 : fffff980`089f8ee0 00000000`00000002 fffffa80`05e82f50 fffffa80`05ed5b10 : nt!IovCallDriver+0x57e
    fffff880`02feea20 fffff800`0371cc16 : fffff980`089f8e10 00000000`00000002 fffffa80`05e82e00 fffff800`037183f5 : nt!ViFilterDispatchGeneric+0x62
    fffff880`02feea50 fffff880`011f44d5 : fffff980`089f8f28 fffffa80`05e83180 fffff980`089f8e10 fffffa80`05e8dc50 : nt!IovCallDriver+0x566
    fffff880`02feeab0 fffff980`089f8f28 : fffffa80`05e83180 fffff980`089f8e10 fffffa80`05e8dc50 fffffa80`00000020 : PxHlpa64+0x34d5
    fffff880`02feeab8 fffffa80`05e83180 : fffff980`089f8e10 fffffa80`05e8dc50 fffffa80`00000020 fffffa80`00000001 : 0xfffff980`089f8f28
    fffff880`02feeac0 fffff980`089f8e10 : fffffa80`05e8dc50 fffffa80`00000020 fffffa80`00000001 fffffa80`00000000 : 0xfffffa80`05e83180
    fffff880`02feeac8 fffffa80`05e8dc50 : fffffa80`00000020 fffffa80`00000001 fffffa80`00000000 00000000`00000000 : 0xfffff980`089f8e10
    fffff880`02feead0 fffffa80`00000020 : fffffa80`00000001 fffffa80`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`05e8dc50
    fffff880`02feead8 fffffa80`00000001 : fffffa80`00000000 00000000`00000000 00000000`00000000 fffff880`02feed20 : 0xfffffa80`00000020
    fffff880`02feeae0 fffffa80`00000000 : 00000000`00000000 00000000`00000000 fffff880`02feed20 00000000`00000000 : 0xfffffa80`00000001
    fffff880`02feeae8 00000000`00000000 : 00000000`00000000 fffff880`02feed20 00000000`00000000 fffffa80`05e8f380 : 0xfffffa80`00000000
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    SYMBOL_NAME:  dtsoftbus01+1324
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dtsoftbus01
    
    IMAGE_NAME:  dtsoftbus01.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f10358a
    
    FAILURE_BUCKET_ID:  X64_0xc9_23e_VRF_dtsoftbus01+1324
    
    BUCKET_ID:  X64_0xc9_23e_VRF_dtsoftbus01+1324
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm dtsoftbus01
    start             end                 module name
    fffff880`00c3e000 fffff880`00c87000   dtsoftbus01 T (no symbols)           
        Loaded symbol image file: dtsoftbus01.sys
        Image path: \SystemRoot\system32\DRIVERS\dtsoftbus01.sys
        Image name: dtsoftbus01.sys
        Timestamp:        Fri Jan 13 19:45:46 2012 (4F10358A)
        CheckSum:         00046D1E
        ImageSize:        00049000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Keep verifier enabled for 36 hours and give us all the dumps you get with them
      My Computer


  5. Posts : 9
    windows 7 home premium 64bit
    Thread Starter
       #15

    Thank you, after removing daemon tools and changing the file name of PxHlpa64.sys to PxHlpa64.BAK, it seems to be working now. but ill keep verifier enabled. should i change the file name back and also should i try and install the amd catalyst now?
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #16

    Yup..go ahead
      My Computer


  7. Posts : 1,314
    Windows 7 64-bit
       #17

    Hi, has this been resolved? If so, you may wanna mark it as such for future reference. Thanks!
      My Computer


 
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