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Windows 7: BSOD Soon after startup, error 1e FFFFFFFFC0000005

10 Oct 2012   #1

Windows 7 Home Premium 64bit
BSOD Soon after startup, error 1e FFFFFFFFC0000005

Hello All, I am a first time poster so I apologize if I have posted in the wrong forum.
I have had quite a few problems with my computer lately. I have gotten the BSOD a few times shortly after starting up but it doesn't consistantly happen and seems random. I followed another thread to upload a full report using the SF Diagnostic Tool.

Wondering if anyone can help me or if the computers done for.
Thanks for the Help!


My System SpecsSystem Spec
11 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Do not go around bumping others threads and/or creating multiple threads.
Debuggers have a life out of debugging, so BE PATIENT while waiting for a reply.

Usual causes:  None
BugCheck 1000007E, {ffffffffc0000005, fffffa8009141b93, fffff8800337e928, fffff8800337e180}
Probably caused by : ntkrnlmp.exe ( nt!KxStartSystemThread+16 )
Usual causes:  Device driver, ?Memory
BugCheck C2, {7, 109b, 0, fffffa8004520350}
Probably caused by : ntkrnlmp.exe ( nt!CcDeleteSharedCacheMap+224 )
Usual causes:  Device driver, hardware, System service, compatibility, 
Remote control programs, memory, BIOS
BugCheck 1E, {ffffffffc0000005, fffff80003bd76ea, 1, 18}
Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+29a )
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, 
Virus scanner, Backup tool, compatibility
BugCheck A, {2c130dc, 2, 1, fffff800038b3405}
Probably caused by : ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )
Usual causes:  Device driver
BugCheck D1, {1, 2, 1, fffff8800179da24}
Probably caused by : NETIO.SYS ( NETIO!RtlReturnTimerWheelEntry+184 )
Problematic software:
Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Please uninstall AVG, it's known to cause BSoDs on some systems.
AVG Removal Tool

Use MSE instead. It's free and not a trouble maker.
Microsoft Security Essentials - Free Antivirus for Windows
Make a full scan after installing.
Check for updates on your network driver and uninstall any sort of Back-up tools and/or
Remote control programs
while troubleshooting.
Free up your start-up, keep nothing except the new antivirus:
Startup Programs - Change

Run the System File Check which scans the integrity of all protected Windows 7 system files and replaces
incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible
SFC /SCANNOW Command - System File Checker

Take memtest. Run for 4 passes.
RAM - Test with Memtest86+
Guide to using Memtest86+ - Geeks to Go Forums

Check for an update on your BIOS version:
BIOS Version/Date	American Megatrends Inc. K53SV.320, 11/11/2011
Let us know if the computer is stable and of further BSoDs
My System SpecsSystem Spec
11 Oct 2012   #3

Windows 7 Home Premium 64bit

I apologize for posting 2 threads. I hadn't realized quite how this worked.
I am headed to school but I tried the avg uninstaller tool and while running I got the BSOD again.
I was running the newest 64 bit AVG uninstaller if that helps.
Thank you for your help!
My System SpecsSystem Spec

11 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Remove AVG and upload the newest dumps.
My System SpecsSystem Spec
12 Oct 2012   #5

Windows 7 Home Premium 64bit
New STOP Error.

Sorry I didn't have time yesterday to get to my computer.
After AVG was successfully uninstalled I got a new BSOD.
STOP: 0x000000F4. I will link to the crash dump zip.
I also had a crash with no blue screen where it said
a file was looking for another file and it was a code like
0x000000a3rafec. Not sure but it was a lot longer.
I am now in safe mode and haven't had any problems but
i'll let you know if I get another crash.
My System SpecsSystem Spec
12 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Make a hard drive test from the hard drive manufacturers website

Run Disk Check on your hard disk for file system errors and bad sectors on it:
Disk Check

Hard drive test both short and long with:
SeaTools for Windows

Also the DOS version of:
SeaTools for DOS[/indent]
You may also go through these
Hard Drive Diagnostic Procedure
and these
7 Free Hard Drive Testing Software Tools
My System SpecsSystem Spec
13 Oct 2012   #7

Windows 7 Home Premium 64bit
New Idea

I'm just curious, and sorry to go off topic, i've been doing some research and if I backup my personal important files (Pictures, Schoolwork, etc.)
  • Could I burn a 64-bit Windows 7 Iso to a DVD-rom and reinstall windows 7?
  • If I did reinstall, could I safely delete the existing partition and create a new one?
I dont fully understand partitions but I am curious if I will lose important system files If I delete that whole partition. I would be willing to go pay $15 for a ten pack of dvd-roms if this solution is possible.

I also still have my Asus 1-year warranty active if that would be the safer solution. I am interested in computer engineering/computer science and would rather do the ISO but if you would suggest the warranty or an alternative solution then I will go with that.
My System SpecsSystem Spec
13 Oct 2012   #8


I would complete the hardware tests Koolkat gave you as they are indicated by your crash reports.

But having a Clean Reinstall - Factory OEM Windows 7 is always a fresh start, often even better than getting a new PC since most come preloaded with bloatware and duplicate utilties that throttle and can corrupt Win7.

Back up your files externally and make your Recovery Disks first.

Then I'd wipe the HD with Diskpart Clean Command to get the cleanest slate before the reinstall. DISKPART At PC Startup.
My System SpecsSystem Spec
13 Oct 2012   #9

Windows 7 Home Premium 64bit

I would complete the tests but seatools needed net framework 4 and when I tried installing that I got BSOD. I even just tried to click the seatools setup to verify it was net framework 4 and got BSOD.

I think ill just do whay you said. If I wipe it clean will i be able to burn the iso or do I need to do that first?
My System SpecsSystem Spec
13 Oct 2012   #10


You need the installer to reinstall so I'd burn it to DVD or write to flash stick on another PC.

I would also burn the SeaTools for DOS ISO to CD on another PC to test the HD first.

What were the results of the memtest86 run for 5-6 passes as suggested earlier on?

You want to know you're hardware is sound before Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec

 BSOD Soon after startup, error 1e FFFFFFFFC0000005

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