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Windows 7: Samsung ultrabook crashes when goes into sleep mode (lid close)

09 Dec 2012   #11

Win 7 64 bit


I still have the evil problem of my laptop dying when asleep. Sometimes the "kill" happens a few seconds after it entered sleep other times it lasts much longer.

I tried to send it in, but so far I was not able to convince anybody to replace it.
What tool could I use to show that the SSd is damaged? The windows tests do not indicate anything.

My System SpecsSystem Spec
10 Dec 2012   #12
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit

So you could not even convince Samsung to repair/replace it? I think you should be more aggressive. If it's a new system and it's under warranty, they are under obligation. If need be, report to the BBB.
My System SpecsSystem Spec

 Samsung ultrabook crashes when goes into sleep mode (lid close)

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