Hmm okay.
- Whats the age of the hardware?
- Is it under its warranty?
- What is the date of installation of the OS?
- Was the OS reinstalled?
- Since when did this problem start?
Your dumps show the 2 famous bug checks.
Take your time and go through the guides below for insight:
STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg
Stop 0x124 - what it means and what to try
Code:
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 101, {31, 0, fffff88003364180, 2}
*** ERROR: Symbol file could not be found. Defaulted to export symbols for hal.dll -
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
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0: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88003364180, The PRCB address of the hung processor.
Arg4: 0000000000000002, 0.
Code:
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* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8008b3c038, 0, 0}
Probably caused by : hardware
Followup: MachineOwner
---------
1: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008b3c038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
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Let us know what you've tried.