Random BSOD in windows 7


  1. Posts : 4
    Windows 7 Home Premium 64bit
       #1

    Random BSOD in windows 7


    Hi im having big problems whit BSOD and i cant find eny fix for this.
    Nerly evrytime it is ntoskrnl.exe that in causing the BSOD, realy hopy you can find me a sulution for this
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    oki here is the requested info,
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Your dumps show me symbol errors for some reason so I have asked a friend to see if its the same for him.
    Code:
    Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
    Please uninstall AVG antivirus, it can contribute and sometimes is a reason for BSOD-s itself. Replace with Microsoft Security Essentials at least to test.

    Recommended antivirus program for Windows 7 based on stability compared to others:-


    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Daemon Tools
    Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

    As an alternative, many people recommend the use of Total Mounter or Magic ISO

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    For monitoring the heat/celsius of the system, use Speccy or HWinfo:

    Free up the start-up, nothing except the antivirus is usually needed.

    Let us know the results.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Great post! Beautiful. I just want to add a couple of more points:

    ► update the network driver.
    First, download the network card driver from manufactuer's website, Marvell - Support
    Then reinstall the driver:

    1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
    2. Double click to expand "Network adaptors".
    3. Right click your network card and click Uninstall.
    4. Check "Delete driver software for this device" check box, click OK.
    5. Restart the computer
    6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

    ► And then, try to recover the error that is saying to be ntfs.sys.

    1. Update your SSD's Firmware (Skip it, if it is not a SSD)
    2. Reseat the sata and power.
    3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    4. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

    Update the display driver
    Code:
    fffff880`0eff4648  fffff880`0f0e39a6Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x929a6
    fffff880`0eff4650
    Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for 310.54 beta, and install it.
      My Computer


 

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