Random BSOD With Regular Computer Use

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  1. Posts : 13
    Windows 7 Pro 64bit
       #1

    Random BSOD With Regular Computer Use


    My computer has been getting BSOD with regular to no use. It will crash over the weekened with it turned on but it wont be in use. I do not play games on this computer because this a computer at work.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello Luke.

    It is caused by nVidia display driver, nvlddmkm.sys.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D5, {fffff980114e8e50, 1, fffff8800fd6c8ca, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    
    Could not read faulting driver name
    Probably caused by : nvlddmkm.sys ( nvlddmkm+c958ca )
    
    Followup: MachineOwner
    ---------
    The driver is somehow old.
    Code:
     lmvm nvlddmkm
    start             end                 module name
    fffff880`0f0d7000 fffff880`0fdf5000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Feb 10 07:32:58 2012 (4F347AD2)
        CheckSum:         00D075A7
        ImageSize:        00D1E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    • Download and install Driver Fusion.
    • Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
    • Boot normally now. Go to Drivers - Download NVIDIA Drivers, follow option two to search for the appropriate driver for your system automatically, and install it.

    Your BIOS is old. If possible, try to update it.
    Code:
    BIOS Version/Date    Dell Inc. A08, 8/14/2008
    ► Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept the restart.

    Let us know the results.
      My Computer


  3. Posts : 13
    Windows 7 Pro 64bit
    Thread Starter
       #3

    I removed then reinstalled my nvidea display drivers and also updated my bios with the current one available. I ran verifier.exe to see if I would get the BSOD and sure enough, it happened. Here are the new files.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Nvidia display driver:
    Code:
    lmvm nvlddmkm
    start             end                 module name
    fffff880`0f0d7000 fffff880`0fdf5000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Feb 10 07:32:58 2012 (4F347AD2)
        CheckSum:         00D075A7
        ImageSize:        00D1E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Broadcom NetXtreme Gigabit Ethernet Driver:
    Code:
     lmvm b57nd60a
    start             end                 module name
    fffff880`0fd8c000 fffff880`0fdf9000   b57nd60a   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\b57nd60a.sys
        Image name: b57nd60a.sys
        Timestamp:        Tue Jun 19 06:56:47 2012 (4FDFD557)
        CheckSum:         00071764
        ImageSize:        0006D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    If possible, update those.
      My Computer


  5. Posts : 13
    Windows 7 Pro 64bit
    Thread Starter
       #5

    I updated the ethernet driver and there is no update for the display driver because it is the latest.
    I ran Verifier.exe once again and received a BSOD after around 5-10 minutes. Here are the new files.

    And also, thank you for your time and help so far.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    It still indicates the nVidia display driver. And I am seeing possible updates are available though ...
    Attachment 236224

    Do another thing ... Video Card - Stress Test with Furmark
      My Computer


  7. Posts : 13
    Windows 7 Pro 64bit
    Thread Starter
       #7

    Drivers | GeForce
    Version306.79 - WHQL Release DateFri Oct 05, 2012Operating SystemWindows 7 64-bit
    Windows 8 64-bit
    Windows Vista 64-bit LanguageEnglish (US)File Size187.16 MB

    This is from Nivdia's website, I dont know what the 10-10-12 dated version is.
    Do you want me to follow the steps for FurMak and see if it gives me the BSOD?
      My Computer


  8. Posts : 13
    Windows 7 Pro 64bit
    Thread Starter
       #8

    The driver that was released on 10-10-12 is beta driver for better game compatibility for Geforce cards not Quadro FX cards.
    Drivers | GeForce

    The FurMark Stress Test did not give me a BSOD all it did was slow my computer to a point that seemed like it died but I could move the pointer around the screen once in a while. My max temp was 85C.
    Last edited by LukeG224; 12 Oct 2012 at 15:03.
      My Computer


  9. Posts : 13
    Windows 7 Pro 64bit
    Thread Starter
       #9

    What can I try now?
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Have you updated the display driver and the Ethernet driver?

    If so, what is the situation now?
    Let us see your latest SF Diag tool output files.
      My Computer


 
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