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#1
BSOD when working with soapware, dump file attached
happens from time to time, maybe once a week for the past 3 weeks, but not all the time.
thanks
happens from time to time, maybe once a week for the past 3 weeks, but not all the time.
thanks
Hello crislevin.
Your dump file says, STOP 0x00000019: BAD_POOL_HEADER; where the Usual causes: Device driver
(source: Carrona.org)
But, your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier. With verifier enabled, use the computer as usual. Let it crash.
Let us know the results, with the subsequent crash dumps, if any.
thanks, will do.
okay, after enabling the verifier, when trying to reboot, the windows wouldn't start at all, and no dump file being created.
Boot into safe mode and disable driver verifier. Then boot back normally, enable it again, and make it sure that you have checked the non-microsoft drivers only, nothing else.
I tried again, yes I only selected non-microsoft drivers from the list.
It again failed to boot into windows.
This is a Fujitsu lifebook tablet, should I also not select fujitsu, intel, amd drivers?
huh, step 4, should I select everything except "low resource simulation" (thats what I did)?
or should I select only "standard settings", and not others ("low resource simulation", "IRP Logging" and "Force Pending I/O Requests")?
System Specs and / or the other files: https://www.sevenforums.com/crashes-d...tructions.html
Thanks