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Windows 7: can any one help a ludite? I have a hp pavillion g series laptop.

13 Oct 2012   #1

Windows Home Premium 32 bit
can any one help a ludite? I have a hp pavillion g series laptop.

I really do not know anything about operating systems and all the clever things you seem to talk about on this site.

I tripped this morning from getting up from sofa, so not a high height more went - flying forward at knee height, laptop in hand which went up a few inches in the air and landed safely back on my laptop lap tray that I use. Bit like tossing a pancake - ha. Difficulty closing down but did eventually.

Tried to start up again this afternoon and got a flash of the blue screen for a second then went to black screen giving option of running start up repair - which it recommended.

Luckily I have been able to borrow a laptop to get on this forum!

I have has start up repair running for almost two hours - is this normal or am I wasting my time?

Is there something else I should be doing instead or should I just be more patient?

Is this likely to fix the problem this start up repair?

My System SpecsSystem Spec
13 Oct 2012   #2
Microsoft MVP


Typical if it offers to run a Disk Check and then it gets lost in a loop trying to complete it.

Check in BIOS setup that HD is even detected. If not try physically reinstalling HD to reseat contacts. You can google a video how to do this for almost any make/model.

If HD is detected run the HD maker's HD diagnostics extended CD scan to see if it can be repaired.

If neither works, replace the HD.
My System SpecsSystem Spec

 can any one help a ludite? I have a hp pavillion g series laptop.

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