BSOD During Outlook 2007 Use. Code 1000007e

Solved

System Specs:
Custom Built, Windows 7 Ultimate 64 (6_1_7600, Service Pack: 0_0, Product: 256_1) with AMD Athlon DC 4450e 2.31 GHz & 2GB ram

Software:
Outlook 2007 installed as part of MS office 2007 suite

Issue:
After loading Outlook, the system will BSOD and restart when the user begins interacting with the software. Issue does not follow any pattern or time table. The error when rebooted is:

Code:

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033

Additional information about the problem:
  BCCode:	1000007e
  BCP1:	FFFFFFFFC0000005
  BCP2:	FFFFF88003D63290
  BCP3:	FFFFF880037D47C8
  BCP4:	FFFFF880037D4030
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

SF mini dump zip attached.

Thank you in advance for your insight

Any particular reason for not installing service pack 1?

koolkat77 said:

Any particular reason for not installing service pack 1?

No. This is a clients computer and I had not realized they were not on SP1. I will go ahead and update.

Checked and they had SP1 waiting to be updated. I went ahead and set that into motion. I will report back if anything changes.

Where did you get this copy of windows 7 from?

The BSoDs were caused by Panda Antivirus. Suggest you to uninstall it.
Keep MSE, it does not cause all these problems

• Microsoft Security Essentials - Free Antivirus for Windows

You mean windbg?

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88002cb511b, fffff880037db7c8, fffff880037db020}

Unable to load image \SystemRoot\system32\DRIVERS\psinknc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for psinknc.sys
*** ERROR: Module load completed but symbols could not be loaded for psinknc.sys
Probably caused by : NNSStrm.sys ( NNSStrm+3511b )

Followup: MachineOwner
---------

Psinknc.sys driver | What is Psinknc.sys file?
nnsstrm.sys - What is nnsstrm.sys ?

No problem
Observe for 3/4 days before marking as solved
Good luck