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BSOD when laptop waking from sleep or hibernation
Hello Everyone:
I have seen the many posts about the BSOD. So I went to download the Windows Debugging Tools but each time it keeps complaining about missing files. This means I have no dumpcheck utility.
The problem occurs when I reopen my lid to wake up my laptop from sleep or hibernation. Sometimes it works fine and then other times it reboots and then after my login loads the message comes up about 'windows has recovered from an unexpected shutdown'. I went to Device Manager and right click to upgrade the drivers but Windows said they were already up-to-date. I also ensured that in Windows Update, I checked the optional downloads too. However, the problem still occurred.
I am hoping that the forum members will be able to assist using the crash files that I have attached. My system specs are on my profile page. Thanks.
Regards
hikarimay10