Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOd ffom USB card reader

22 Sep 2009   #1
KTac

Windows 7 Enterprise 64-bit
 
 
BSOd ffom USB card reader

I have been running Windows 7 Enterprise 64-bit RTM happily for a few weeks now. All of a sudden my mmachine freaked out. I have an older USB flash memory card reader mounted in a 3.5" bay in the front of my computer. I have had no problems with it conected previously. The other day I needed to put some files on an SDHC card. The aforementioned reader isn't compatible with SDHC so I plugged in a second card reader, a newer external one that supports SDHC. As soon as I plugged it in, BANG! BSOD.

I was running Vista 32-bit prior to 7 with the exact same system configuration except that I added two more gigs of the exact same RAM when upgrading to 7. Both card readers worked fine under Vista no matter whether the were both connected at the same time or not.

Now if I try to start my computer with either one of the two card readers I get the same blue screen while Windows is loading. If I plug either of the card readers in While Windows is running it crashes with the same blue screen.

I am now stuck without the ability to read any flash cards. What really baffles me is that I could understand if Windows 7 didn't like the newer card reader for whatever reason but why won't things work with just the orginal card reader hooked up that I had in the first place when everything was fine before.

What could possibly be going wrong?

The stop message from the blue scren is:
IRQL_NOT_LESS_OR_EQUAL
STOP: 0x0000000a (0x0000000000000138, 0x000000000000000002, 0x0000000000000000, 0xFFFFF80002C27DCC)


My System SpecsSystem Spec
.
22 Sep 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

You might have corrupted a driver. check device manager to see if the USB hub and roots are all still working properly

Ken


edit: if you want zip the dump file (*.dmp) located in c:\windows\minidump and upload it for us to debug
My System SpecsSystem Spec
22 Sep 2009   #3
KTac

Windows 7 Enterprise 64-bit
 
 

Device manager shows all USB root hubs and controllers are working fine. Attached is the minidump file from the first crash when this whole mess started.
My System SpecsSystem Spec
.

23 Sep 2009   #4
rstrader

Windows 7 Ultimate
 
 

The exact same thing is happening here. It started in Vista 64 and carried on into the upgrade to Windows 7 64. I've tried different card readers, both internal and external. I've tried different versions of the chipset driver X58.

I feel like it's the usb driver, but I haven't tracked it down yet. Every other usb device works fine... printers, keyboard, mouse, headset etc.

Stumped.
My System SpecsSystem Spec
23 Sep 2009   #5
Tews

64-bit Windows 8.1 Pro
 
 

Hi rstrader and welcome to the forums!!

Please.. Dont hijack threads, it makes it too confusing when answering questions. Start a new thread specific to your problem ... and remember to fill out your system specs when you do..
My System SpecsSystem Spec
23 Sep 2009   #6
rstrader

Windows 7 Ultimate
 
 

Not only did I not hijack the thread... I feel that two people having the exact problem with different specs will help to find a solution quicker. I could literally cut and paste the original problem into a new thread and it would be a perfect description of my problem.

If I remove the card reader the machine boots. If I hook it up BSD. If I hook it up with Windows running BSD. If I hook it up to a D-Link hub Windows recognizes (dings) but doesn't show any new device.

During boot while initializing the USB devices it shows the card reader as 4 mass storage devices.

Help!?
My System SpecsSystem Spec
23 Sep 2009   #7
Antman

 

Quote   Quote: Originally Posted by rstrader View Post
Not only did I not hijack the thread... I feel that two people having the exact problem with different specs will help to find a solution quicker. I could literally cut and paste the original problem into a new thread and it would be a perfect description of my problem.

If I remove the card reader the machine boots. If I hook it up BSD. If I hook it up with Windows running BSD. If I hook it up to a D-Link hub Windows recognizes (dings) but doesn't show any new device.

During boot while initializing the USB devices it shows the card reader as 4 mass storage devices.

Help!?
Attach a dump file. Then, we can get this moved to another thread with a valid starting point.
My System SpecsSystem Spec
24 Sep 2009   #8
rstrader

Windows 7 Ultimate
 
 

For whatever reason I don't have a dump file. I have boot logging enabled and have that, but I know where it crashes, just not why. Is there a procedure involved in creating a *.dmp file?
My System SpecsSystem Spec
26 Sep 2009   #9
rstrader

Windows 7 Ultimate
 
 
Success

After much mucking around I have found my problem.
I did a fresh install of Windows 7 Professional (available to people that have multiple licenses and software assurance). The card card reader worked fine. The problem is Acronis Backup and Recovery 10. When I installed my backup software the BSOD was back. Uninstall and the card reader returned. I'll post more when I try the solution from the Acronis forum.
My System SpecsSystem Spec
26 Sep 2009   #10
Antman

 

Quote   Quote: Originally Posted by rstrader View Post
After much mucking around I have found my problem.
I did a fresh install of Windows 7 Professional (available to people that have multiple licenses and software assurance). The card card reader worked fine. The problem is Acronis Backup and Recovery 10. When I installed my backup software the BSOD was back. Uninstall and the card reader returned. I'll post more when I try the solution from the Acronis forum.
Which brings us back to this...

Quote   Quote: Originally Posted by rstrader View Post
Not only did I not hijack the thread... I feel that two people having the exact problem with different specs will help to find a solution quicker. I could literally cut and paste the original problem into a new thread and it would be a perfect description of my problem.
Deferring to your wisdom, please provide the OP with a link to your Acronis forum thread. Unless, of course, you were completely wrong and 100% out of line in your reponse to the professional guidance provided by Tews.

Perhaps you could literally cut and paste the Acronis solution.
My System SpecsSystem Spec
Reply

 BSOd ffom USB card reader




Thread Tools




Similar help and support threads
Thread Forum
Does an SD Card Reader need the Realtek 2.0 Card Reader Driver?
Hello, I have a question about SD Card Readers. I have one where you insert the SD Card, and plug in a USB cable to connect it to the computer. Does the SD Card use a USB Root Hub to connect, or does it use the Realtek 2.0 Card Reader? My real question is, if I had accidentally uninstalled my...
Drivers
SD card stopped working in old reader while reader and card are OK
Windows 7 SP2 Intel desktop PC. I have a weird 3 slot internal USB card reader problem. All SD and mSD cards (last with adapter) are recognized normally as storage devices except one Sandisk Extreme Pro 8GB micro SD, which worked normally until 2 weeks ago but still works normally with other...
Hardware & Devices
BSOD: Suspect cause is in SD card reader
Is Windows 7 . . . - x64 - System came with Windows Vista - HP Pavilion dv3-1075us Entertainment Notebook PC with Realtek SD card reader built in - Vista was OEM; 7 was a special-offer Full Retail from HP. - System purchased 7/2009 - Initial installation of 7 was 12/2009. Due to major...
BSOD Help and Support
Card Reader BSOD
I am trying to install a mag stripe card reader on my computer. Each time I plug it in, it searches for the drivers and starts loading them, then I get the BSOD. I tried the card reader on my notebook (Also Win 7) and it works with no problems. the dump file is attached - and 'Who Crashed'...
BSOD Help and Support
SD Card Reader causes BSOD! Toshiba M15-S405
I've had this Toshiba for quite a while, and it has an SD card reader on the left side above the PCMCIA slots. Here are my observations: With an SD card inserted prior to powering on the laptop, turn on the laptop. Windows boots, everything loads and the system can be used normally for any...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:41.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App