Blue screen over again


  1. Posts : 3
    windows 7 home premium
       #1

    Blue screen over again


    Could anyone help with this problem?
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    BSoDs caused by very old ATI drivers

    Code:
    0: kd> lmvm atipmdag
    start             end                 module name
    fffff880`04814000 fffff880`04e55000   atipmdag   (no symbols)           
        Loaded symbol image file: atipmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atipmdag.sys
        Image name: atipmdag.sys
        Timestamp:        Wed Sep 09 10:22:53 2009 (4AA72D9D)
        CheckSum:         005F8AC7
        ImageSize:        00641000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update to the latest from the link below, but first uninstall the old version:
    Click on the Start ► Control Panel ► Programs ► Uninstall a program ► uninstall all the ATI stuff.


    What antivirus are you using? I see none in the msinfo file
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    Did updating the drivers help?
      My Computer


  4. Posts : 3
    windows 7 home premium
    Thread Starter
       #4

    Thank you for your interest. Few BSOD after updating drivers, and several sudden shutdowns without blue screen.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Please upload the latest dumps you got

    Fill in your desktop/laptop specs
    __________________

    1. Click on User CP on the top right of this page
    2. Click on Edit System Spec
    3. Fill in your computer specs

    __________________

    For monitoring the heat/celsius of the system, use Speccy or HWinfo:
      My Computer


  6. Posts : 3
    windows 7 home premium
    Thread Starter
       #6

    New dump file
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    I'm taking a look at it. Can you upload a screen shot of the hardware temperatures with using speccy? No need to zip the file. Just upload the snip.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Code:
    BugCheck F4, {3, fffffa8005e956f0, fffffa8005e959d0, fffff8000319d460}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : wininit.exe
    You are having bugcheck F4 which is related to storage/hard drive problem:

    Do the following:-----

    Upload a screenshot of your hard disk using crystal disk info and HDD health:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Hard drive test both short and long with:

    Also the DOS version of:


    Update the Intel VGA drivers from Intel Download Center, look for chipset/motherboard drivers too.
    Code:
    0: kd> lmvm igdkmd64
    start             end                 module name
    fffff880`05619000 fffff880`05bec500   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Thu May 07 00:22:19 2009 (4A01D55B)
        CheckSum:         005D8353
        ImageSize:        005D3500
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Uninstall the following using free Revo Uninstaller in Advanced mode, they are contributing in your crashes:---

    1. K9 parental web filter
    Code:
    fffff880`09a32338  fffff880`011dea03Unable to load image \SystemRoot\system32\drivers\bckd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bckd.sys
    *** ERROR: Module load completed but symbols could not be loaded for bckd.sys
     bckd+0xea03
    2. F-Secure Distributed Firewall Driver
    Code:
    Start Menu\Programs\F-Secure Client Security	Public:Start Menu\Programs\F-Secure Client Security	Public
    Code:
    fffff880`09a320a8  fffff880`03bef9d5Unable to load image \SystemRoot\System32\drivers\fsdfw.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for fsdfw.sys
    *** ERROR: Module load completed but symbols could not be loaded for fsdfw.sys
     fsdfw+0xb9d5
    Recommended antivirus program for Windows 7 based on stability compared to others:-

    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Run the following tools and delete anything they find:

    ESET online scanner:

    Free up the start-up, nothing except the antivirus is usually needed.

    Post back results.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    Let us know if the steps above helped..?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:51.
Find Us