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Windows 7: BSOD on Windows 7 Beta

23 Sep 2009   #11

windows 7

Quote   Quote: Originally Posted by zigzag3143 View Post

sounds good. Im still waiting for someone to stop by and look at the dumps in detail

in the mean time lets go look in event viewer to see what kinds of errors are happening. Go to search and type event viewer>goto windows logs>applications. Look for errors with red "X" in the left hand column. see if they are all similar or different causes. If you find something intersting could you make a screen shot of it using the built in snipping tool, and upload it using the attachment icon (shaped like a paper clip) in your reply

Nothing around the times of the dumps. The odd firefox and svchost errors.

My System SpecsSystem Spec
23 Sep 2009   #12

windows 7

Quote   Quote: Originally Posted by jfar View Post
Hi, try here, and see do you need to update the drivers for your card.
I hope this helps you.

NVIDIA Driver Downloads - Automatically Detect NVIDIA Products
There was a new driver so I am downloading that now to see if it helps
My System SpecsSystem Spec
24 Sep 2009   #13

windows 7

JUst happened again so new driver did not help. Blue screen said PFN_LIST_CORRUPT
My System SpecsSystem Spec

24 Sep 2009   #14

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64

Quote   Quote: Originally Posted by xtratime View Post
JUst happened again so new driver did not help. Blue screen said PFN_LIST_CORRUPT
could you upload the dump of the BSOD so we can take a look at it?
My System SpecsSystem Spec
24 Sep 2009   #15

windows 7

here it is
My System SpecsSystem Spec
24 Sep 2009   #16

windows 7

Any ideas?
My System SpecsSystem Spec
24 Sep 2009   #17

Win 8 Release candidate 8400


This bsod was caused by firefox passing a bad memory desriptor to win32k.sys. there isnt alot to go on in this on dump but I would run a system file check (in search type cmd, then sfc /scannow) to verify the win32k.sys and other system files.

What kind of addons are you using in firefox?

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\092409-26769-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7100 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Machine Name:
Kernel base = 0xfffff800`02a16000 PsLoadedModuleList = 0xfffff800`02c4fe90
Debug session time: Thu Sep 24 04:17:51.208 2009 (GMT-4)
System Uptime: 0 days 17:09:59.971
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, b83b9, 0, 0}

Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+c37b0 )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 00000000000b83b9, page frame number
Arg3: 0000000000000000, current page state
Arg4: 0000000000000000, 0

Debugging Details:




PROCESS_NAME: firefox.exe


TRAP_FRAME: fffff88007ee8020 -- (.trap 0xfffff88007ee8020)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff900c3400000 rbx=0000000000000000 rcx=fffff900c369b000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960001237b0 rsp=fffff88007ee81b8 rbp=0000000000000001
r8=0000000000000008 r9=000000000000a47c r10=0000000000000034
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
fffff960`001237b0 ?? ???
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002b135fc to fffff80002a94f80

fffff880`07ee81b8 fffff960`0011259a : fffff900`c1f86a20 00000000`00000000 fffff960`00258134 fffff960`00123db1 : win32k+0xc37b0
fffff880`07ee81c0 fffff900`c1f86a20 : 00000000`00000000 fffff960`00258134 fffff960`00123db1 00000000`0052cf08 : win32k+0xb259a
fffff880`07ee81c8 00000000`00000000 : fffff960`00258134 fffff960`00123db1 00000000`0052cf08 00000000`000015e0 : 0xfffff900`c1f86a20

STACK_COMMAND: .trap 0xfffff88007ee8020 ; kb

fffff960`001237b0 ?? ???


SYMBOL_NAME: win32k+c37b0



IMAGE_NAME: win32k.sys


FAILURE_BUCKET_ID: X64_0x4E_99_win32k+c37b0

BUCKET_ID: X64_0x4E_99_win32k+c37b0

Followup: MachineOwner
My System SpecsSystem Spec
24 Sep 2009   #18

windows 7

Adblock Plus, Property Bee and AVG safe Search are the addons in firefox
My System SpecsSystem Spec
24 Sep 2009   #19

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by xtratime View Post
Adblock Plus, Property Bee and AVG safe Search are the addons in firefox

Is this the only bsod, or are they more frequent?

could you go into event viewer (type event viewer in search) and go to the windows log, application tab. Look for errors (red "X" in left column) that relate to firefox. It may help narrow down what exactly is causing it


My System SpecsSystem Spec
24 Sep 2009   #20

windows 7

Faulting application name: firefox.exe, version:, time stamp: 0x4a5e19da
Faulting module name: np_gp.dll_unloaded, version:, time stamp: 0x4a55b8e9
Exception code: 0xc0000005
Fault offset: 0x05f55d1e
Faulting process id: 0xef8
Faulting application start time: 0x01ca36f829d37650
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: np_gp.dll
Report Id: 7eafd130-a2ed-11de-8209-00044b026695

This is the only firefox one I have

But I have a few windows media player ones like this

Faulting application name: wmpnetwk.exe, version: 12.0.7100.0, time stamp: 0x49ee9dd2
Faulting module name: wmp.dll, version: 12.0.7100.0, time stamp: 0x49eeac09
Exception code: 0xc0000005
Fault offset: 0x0000000000020f3f
Faulting process id: 0xbb8
Faulting application start time: 0x01ca3c2a639cec90
Faulting application path: C:\Program Files\Windows Media Player\wmpnetwk.exe
Faulting module path: C:\Windows\system32\wmp.dll
Report Id: 5d9566a0-a828-11de-9b07-00044b026695

As I have said before though it only seems to do it after the computer has been in sleep mode. If I dont sleep it then I dont seem to get the BSOD.
My System SpecsSystem Spec

 BSOD on Windows 7 Beta

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