New
#21
The system scan passed ok.
now the WMC sharing service has a history of causing random crashes. do you share media off that computer? its wmpntwk.exe.
If not you can go into services and change it to disabled. (type services.msc in search)
if you do share media you can change it to manual (so it only starts when called)
hope this helps
ken
I remembered Sassa posted this link and it seemed to apply to another OP, as no more problems have been reported.
Article - Adapt the Windows 7 Hibernation File...
Hope the info applies here?
Cheers!
Robert
Thanks I will try both of these suggestions and tell you how I get on.
XT
this one was caused by csrss, which is part of the 64 bit system that gives 32bit user interface. read abt it here Client/Server Runtime Subsystem - Wikipedia, the free encyclopedia
Again it was a memory double fault. How much memory are you running? have you run a memory test on it?
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\092509-26270-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7100 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Machine Name:
Kernel base = 0xfffff800`02a5a000 PsLoadedModuleList = 0xfffff800`02c93e90
Debug session time: Fri Sep 25 15:30:38.889 2009 (GMT-4)
System Uptime: 0 days 0:38:39.653
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa8004236b30, fffffa8004236e10, fffff80002dce670}
Probably caused by : csrss.exe
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8004236b30, Terminating object
Arg3: fffffa8004236e10, Process image file name
Arg4: fffff80002dce670, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa8004236b30
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0xF4_C0000005
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`0614fb18 fffff800`02e56052 : 00000000`000000f4 00000000`00000003 fffffa80`04236b30 fffffa80`04236e10 : nt!KeBugCheckEx
fffff880`0614fb20 fffff800`02df4ad9 : ffffffff`ffffffff fffffa80`04e3ba10 fffffa80`04236b30 00000000`00000001 : nt!PspCatchCriticalBreak+0x92
fffff880`0614fb60 fffff800`02d9c28b : ffffffff`ffffffff 00000000`00000001 fffffa80`04236b30 fffff800`00000008 : nt! ?? ::NNGAKEGL::`string'+0x18096
fffff880`0614fbb0 fffff800`02ad81d3 : fffffa80`04236b30 fffff880`c0000005 00000000`0344f680 fffffa80`04e3ba10 : nt!NtTerminateProcess+0x1fb
fffff880`0614fc20 00000000`7743e79a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0344d3c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7743e79a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe
Followup: MachineOwner
---------
ken
It is possible that your crashes are caused by one or more errant drivers which are corrupting memory which does not belong to them. That's especially true if you've bypassed driver signing to install "unsigned" drivers on your system.
There's a way of getting the OS to pay closer attention to the actions of drivers (they're usually unsupervised, for performance reasons). It's called "driver verifier" and you can enable that mode in the following way:
- Start an elevated command prompt by right-clicking the CMD shortcut and selecting "run as admin".
- Execute this command: verifier /standard /all
It's best to reboot afterwards. The next crash may happen precisely at the point where a driver corrupts memory, instead of a long time later when the corrupted memory is encountered and "used".
To deactivate driver verifier (you don't want to be running in that mode forever): verifier /reset