Series of BSODs: dxgmms1.sys, BHDrvx64.sys, PAGED_FAULT_IN_NONPAGE..

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  1. Posts : 10
    Windows 7 Professional 64bit
       #1

    Series of BSODs: dxgmms1.sys, BHDrvx64.sys, PAGED_FAULT_IN_NONPAGE..


    Hey guys,

    Recently I have been getting a series of BSOD errors, for example today alone I encountered four, they were:

    - dxgmms1.sys
    - paged_fault_in_nonpaged_area
    - BHDrvx64.sys
    - interrupt_exception_not_handled

    System Information:

    Windows 7 Professional 64 Bit
    nVidia GeForce GTX 550 Ti
    ASUS P7P55D-E

    Let me know if you need anything else,

    Thanks :)
    Last edited by Walt110; 17 Oct 2012 at 16:51.
      My Computer


  2. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #2
      My Computer


  3. Posts : 10
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thanks Anthony, I uploaded the dump file to the forums instead of via the URL. Hopefully that's what you meant. Look forward to your reply,
      My Computer


  4. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #4

    First thing I would do is uninstall Norton Internet Security and install Microsoft Security Essentials - Free Antivirus for Windows Once installed update and scan your system after that, download and install Malwarebytes : Free anti-malware download Again, update the program and scan your system.

    Keep us posted, Thanks
      My Computer


  5. Posts : 10
    Windows 7 Professional 64bit
    Thread Starter
       #5

    Anthony said:
    First thing I would do is uninstall Norton Internet Security and install Microsoft Security Essentials - Free Antivirus for Windows Once installed update and scan your system after that, download and install Malwarebytes : Free anti-malware download Again, update the program and scan your system.

    Keep us posted, Thanks
    Thanks for your prompt reply Anthony, I am proceeding with that now and I'll post back shortly.
      My Computer


  6. Posts : 10
    Windows 7 Professional 64bit
    Thread Starter
       #6

    Okay, I proceeded with the Norton Removal Tool, installed MSE, did a scan then also ran another scan with MalwareBytes (already had it installed - I scan weekly).

    The results:

    MSE: No threats found.
    Malwarebytes: No threads found.

    17/10/2012 5:33:32 PM
    mbam-log-2012-10-17 (17-33-32).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 234949
    Time elapsed: 4 minute(s), 21 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
    Last edited by Walt110; 17 Oct 2012 at 19:27.
      My Computer


  7. Posts : 10
    Windows 7 Professional 64bit
    Thread Starter
       #7

    Awaiting further instructions, any additional help / insight is greatly appreciated. :)
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Upload newer dumps if you have them
      My Computer


  9. Posts : 10
    Windows 7 Professional 64bit
    Thread Starter
       #9

    koolkat77 said:
    Upload newer dumps if you have them
    Hey KoolKat,

    Those are the only ones I have, I believe further down in the folder, there should be a bunch from yesterday (October 17th as well as October 14th and October 10th of this year). There hasn't been any crashes today so I don't have anything newer at this time.

    Sorry I didn't remove the old files from the .zip. Do you want me to go through them and delete old ones (from 2011)?

    Let me know,
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Its okay. If you have more blue screens, upload the latest ones. Uninstalling Norton should have solved your problems, but do observe for more BSoDs in the coming week.

    You may run the system file checker and disk check.

    Let us know if there are any other problems.
      My Computer


 
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