BSOD playing Borderlands (2), error 0x000000e


  1. Posts : 1
    Windows 7 Home Premium x64
       #1

    BSOD playing Borderlands (2), error 0x000000e


    I've had this issue on and off for a few months now, though recently it's occurrence has grown exponentially. I play Borderlands 1 or 2 for a few minutes and then it crashes to BSOD. I've checked online for solutions: cleaned my computer (even going so far as to crack the case and go at it with compressed air), updated drivers, ran antivirus and Malwarebytes, restarted my system, checked the temps of the CPU and GPU (both going no higher than 55°C), ran disk cleanup, and defragged. Nothing seems to work, so I'm throwing my problems to the internet. I've attached that .zip file as instructed which contains the pertinent information and .dmp files. I appreciate your help in this matter.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Almost all the BSoDs this month seem to be caused by "Lachesis.sys". A very old driver from 2007 for your "Razer Lachesis Mouse"
    Code:
    BugCheck 1E, {0, 0, 0, 0}
    
    Unable to load image \SystemRoot\system32\drivers\Lachesis.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Lachesis.sys
    *** ERROR: Module load completed but symbols could not be loaded for Lachesis.sys
    Probably caused by : Lachesis.sys ( Lachesis+f44 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm Lachesis
    start             end                 module name
    fffff880`08e71000 fffff880`08e78680   Lachesis T (no symbols)           
        Loaded symbol image file: Lachesis.sys
        Image path: \SystemRoot\system32\drivers\Lachesis.sys
        Image name: Lachesis.sys
        Timestamp:        Fri Aug 17 13:48:44 2007 (46C552DC)
        CheckSum:         00016FC6
        ImageSize:        00007680
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Look for a possible driver update if not, use another mouse.
    Source:

    You're also having bug check 101, go through this thread for best reference.

    Code:
    BugCheck 101, {31, 0, fffff880031d5180, 3}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    MODULE_NAME: Unknown_Module
    
    IMAGE_NAME:  Unknown_Image
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
    
    BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
    Code:
    1. Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
    2. Start Menu\Programs\AVG 2012 Public:Start Menu\Programs\AVG 2012 Public
    I note that you have Microsoft Security Essentials and Malware Bytes, but two antiviruses installed may cause more problems in your computer. Please uninstall AVG and anything related to AVG from your computer.

    Code:
    Driver	c:\windows\system32\drivers\atikmpag.sys (8.14.1.6195, 293.50 KB (300,544 bytes), 5/13/2011 3:35 AM)
    Also, your graphic card drivers are old a version from 2011. Get the latest drivers installed but first uninstall the older ones.
    Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall ATI stuff. Delete any remnants of drivers using Driver Sweeper.


    Keep us posted
      My Computer


 

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