Windows 7 keeps crashing blue screen C:\Windows\Minidump\101912-39795-

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  1. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #11

    I would like to help if I can. First I need to know exactly what notebook you are using? Second have you changed any hardware? Your cpu specs and motherboard specs don't add up so far.
      My Computer


  2. Posts : 10
    windows 7
    Thread Starter
       #12

    my spec


    Hi,

    it is an Asus G73SW series notebook

    nope no hardware has been added to this notebook

    thanks
    Last edited by johnboi6; 22 Oct 2012 at 15:22.
      My Computer


  3. Posts : 10
    windows 7
    Thread Starter
       #13

    Layback Bear said:
    I would like to help if I can. First I need to know exactly what notebook you are using? Second have you changed any hardware? Your cpu specs and motherboard specs don't add up so far.
    Hi,

    it is an Asus G73SW series notebook

    nope no hardware has been added to this notebook

    thanks
    Last edited by johnboi6; 22 Oct 2012 at 15:23.
      My Computer


  4. Posts : 10
    windows 7
    Thread Starter
       #14

    Layback Bear said:
    Intel Core i7 2820QM @ 2.30GHz
    -------------
    ASUS - Notebooks- ASUS G73SW
    -------------
    HI Layback Bear,

    Yea here is my details; (i did have an upgrade for a i7 2820QM and more Hard drive space on my secondary hard drive)

    Microsoft Windows 7 Home Premium 64-bit SP1
    CPU
    Intel Core i7 2820QM @ 2.30GHz 47 °C
    Sandy Bridge 32nm Technology
    RAM
    16.0 GB Dual-Channel DDR3 @ 798MHz (9-9-9-27)
    Motherboard
    ASUSTeK Computer Inc. G73Sw (CPU 1) 58 °C
    Graphics
    Generic PnP Monitor (1920x1080@60Hz)
    1536MB GeForce GTX 460M (ASUStek Computer Inc) 41 °C
    Hard Drives
    466GB Seagate ST9500420AS (SATA) 38 °C
    932GB SAMSUNG HN-M101MBB (SATA) 30 °C
    Optical Drives
    MATSHITA BD-MLT UJ240AS
    Audio
    Line 6 UX2

    thanks
    Last edited by johnboi6; 22 Oct 2012 at 15:23.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #15

    Intel Processor Specifications

    Max Memory Size (dependent on memory type) 32 GB
    Memory Types DDR3-1066/1333/1600
    # of Memory Channels 2
    Max Memory Bandwidth 25.6
    --------------------
    http://www.asus.com/Notebooks/Gaming...specifications

    Chipset Intel® HM65 Express Chipset
    Memory DDR3 1333 MHz SDRAM,4 x SO-DIMM socket for expansion up to 16 G SDRAM (Quad Core),2 x SO-DIMM socket for expansion up to 8 G SDRAM (Dual Core),

    Quad Core CPU model can support 4xSO-DIMM, up to 16GB DDR3 1333 MHz DRAM
    Dual Core CPU model can support 2xSO-DIMM, up to 8GB DDR3 1333 MHz DRAM
    ASUS - Notebooks- ASUS G73SW
    ----------------------------
    From what I can tell you are running DDR3/1600 dual channel ram that doesn't match your motherboard but does match your cpu. This is not scary because your ram is probably running at 1333 as per motherboard. Specs on laptop and notebooks are very hard to find and vary quiet a bit. If you or anybody else haven't changed hardware or the location of ram modules things should work okay. Hardware wise in my opinion because it worked before in this configuration.
    I really don't know why your ram doesn't match your laptop and it's motherboard specs of 1333.



    Last edited by Layback Bear; 22 Oct 2012 at 15:26.
      My Computer


  6. Posts : 10
    windows 7
    Thread Starter
       #16

    Layback Bear said:
    Intel Processor Specifications

    Max Memory Size (dependent on memory type) 32 GB
    Memory Types DDR3-1066/1333/1600
    # of Memory Channels 2
    Max Memory Bandwidth 25.6
    --------------------
    ASUS - Notebooks- ASUS G73SW

    Chipset Intel® HM65 Express Chipset
    Memory DDR3 1333 MHz SDRAM,4 x SO-DIMM socket for expansion up to 16 G SDRAM (Quad Core),2 x SO-DIMM socket for expansion up to 8 G SDRAM (Dual Core),

    Quad Core CPU model can support 4xSO-DIMM, up to 16GB DDR3 1333 MHz DRAM
    Dual Core CPU model can support 2xSO-DIMM, up to 8GB DDR3 1333 MHz DRAM
    ASUS - Notebooks- ASUS G73SW
    ----------------------------
    From what I can tell you are running DDR3/1600 dual channel ram that doesn't match your motherboard but does match your cpu. This is not scary because your ram is probably running at 1333 as per motherboard. Specs on laptop and notebooks are very hard to find and vary quiet a bit. If you or anybody else haven't changed hardware or the location of ram modules thing should work okay. Hardware wise in my opinion because it worked before in this configuration.
    I really don't know why your ram doesn't match your laptop specs of 1333.



    thanks for your time out, I'm sure it's ok i've had it for some time now and no serious problems apart from now with regards to my BSOD, i think i'm getting somewhere contacting the seller for additional help and ASUS who have been helpful also.

    The seller has given me additional instructions with removing the RAM to see if that works.

    Rgds

    John
      My Computer


 
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