Random BSOD when watching TV on HDPC


  1. Posts : 1
    W7 Enterprise SP1 64-bit
       #1

    Random BSOD when watching TV on HDPC


    I built a pc as a DVR using windows media player. The board is an ASUS E45m-pro. 8G RAM. AMD CPU. BIOS is up to date. Updating video drivers right now.

    I have had several BSOD on this machine. It happened when I was watching TV on the machine or a DVD. The most recent one was when I was just browsing the web. I tried analyzing the minidump files using the windows debugging tool under windows kits.

    Please let me know any other information you need. I uploaded the zip file created by the SF diagnostic tool. Hopefully something will be obvious to you.

    Thanks for your help.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    You need to update the drivers for "Hauppauge WinTV-HVR-2200 models 89xxx (Wiltshire)"
    Code:
    Probably caused by : hcw89.sys ( hcw89+5a159 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm hcw89
    start             end                 module name
    fffff880`04007000 fffff880`0418ef00   hcw89    T (no symbols)           
        Loaded symbol image file: hcw89.sys
        Image path: \SystemRoot\system32\DRIVERS\hcw89.sys
        Image name: hcw89.sys
        Timestamp:        Tue Jul 05 23:35:41 2011 (4E134B6D)
        CheckSum:         0018B585
        ImageSize:        00187F00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your graphic card drivers also need to be updated.
    Code:
    1: kd> lmvm atikmpag
    start             end                 module name
    fffff880`03a00000 fffff880`03a51000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Jun 29 08:11:21 2011 (4E0A89C9)
        CheckSum:         00051127
        ImageSize:        00051000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall the ATI related stuff. Delete remnants of the drivers using Driver Sweeper

    Install the latest, download from the manufacturers website. Avoid Catalyst control center during installation.
      My Computer


 

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