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Windows 7: BSOD memory_management, memory corruption, kmode_exception_not_handled

21 Oct 2012   #1
FierceFrankie

Ohio
 
 
BSOD memory_management, memory corruption, kmode_exception_not_handled

Okay, so I just bought this really nice $4000 laptop and I've had it for 3 days now and you may be able to imagine my pained expression when I realized that I kept repeatedly getting blue screens... Sometimes it happens when I am playing facebook games, sometimes while watching youtube videos, and once while launching a game I play called League of Legends. I ran driver genius and it found 20 driver updates and I installed all of them so I am pretty sure all my drivers are up to date. I've tried reformatting, and I didn't get a BSOD almost all day, but then I finally got one again. I don't know if it is one of the drivers I have installed, or if it's my RAM, or if it is my SSD or HDD. I'm REALLY hoping this isn't a hardware problem because I don't have any blank discs at the moment to burn the memory tester for my RAM, I have 4 sticks of 4 gigs of RAM. If this does turn out to be a hardware problem I've already contacted the retailer of my laptop to begin the RMA process as a last resort. Any help with this would be sooo greatly appreciated. Before my reformat I had 5 other mini dumps and one of them was for pfn list corruption as well.


My System SpecsSystem Spec
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21 Oct 2012   #2
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

Update the following drivers:
Logitech Gamepanel Virtual HID Device Driver
fffff880`150a4000 fffff880`150a6480 LGVirHid Tue Nov 24 02:36:48 2009 (4B0B38B0)

Atheros Bluetooth Bus
fffff880`051ed000 fffff880`051fa000 btath_bus Wed Jul 20 04:59:56 2011 (4E2644AC)

Name Logitech G930 Headset
fffff880`07457000 fffff880`074a8d00 ladfGSRamd64 Mon Apr 11 20:41:07 2011 (4DA34B43)
My System SpecsSystem Spec
21 Oct 2012   #3
FierceFrankie

Ohio
 
 

Okay, so I tried looking for drivers for those 3 things. I went to logitech and chose my headset and got the exact same file for my headset, it's apparently the latest drivers. And then the other logitech thing is apparently a logitech keyboard, which I've never owned one and I just use the laptop keyboard but I found a driver and installed it anyway just in case. I went to the Atheros website and got their bluetooth 4.0 and wifi combo because that's what I have and I enabled my bluetooth and it's working so I guess I got the right thing. Anyway, I tried doing a driver verifier thing and I bluescreened again. I will attach the new dump for it. Thanks for the response I've received so far. I'm feeling desperate =/
My System SpecsSystem Spec
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21 Oct 2012   #4
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

That BSOD was also caused by the "Logitech Gamepanel Virtual HID Device Driver".

You still have the same version installed:
fffff880`150a4000 fffff880`150a6480 LGVirHid Tue Nov 24 02:36:48 2009 (4B0B38B0)
My System SpecsSystem Spec
21 Oct 2012   #5
FierceFrankie

Ohio
 
 

Should I just uninstall it? The only logitech device I have is my G930 headset? I don't know what driver it wants
My System SpecsSystem Spec
21 Oct 2012   #6
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

If I understand correctly the gamepanel is small keyboard builtin LCD screen, so If you don't have one of those on your computer you can safely uninstall the driver.
My System SpecsSystem Spec
21 Oct 2012   #7
FierceFrankie

Ohio
 
 

I have a backlit keyboard that changes colors if that's what it is. When I go to the device in the device manager and go to properties, disable and uninstall are both grayed out. How do I get rid of it?
My System SpecsSystem Spec
21 Oct 2012   #8
FierceFrankie

Ohio
 
 

Actually, uninstalling the software that also runs my headphones seems to have fixed the problem. Thanks!
My System SpecsSystem Spec
22 Oct 2012   #9
FierceFrankie

Ohio
 
 

Actually, nevermind. I went almost all day without a BSOD and then it happened again. I don't know what the problem is but I will include the latest dmp file.
My System SpecsSystem Spec
Reply

 BSOD memory_management, memory corruption, kmode_exception_not_handled




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