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Windows 7: Re-imaged PC Blue Screen of Death

21 Oct 2012   #1

Windows 7
Re-imaged PC Blue Screen of Death

Hi All,

I have a HP desktop that I have had for two years. My build was a dual boot of Windows 7 Ultimate and Linux Ubuntu. My boot loader was grub. However, my girlfriend got a new job working from home. She has to provide her own PC for work use. I decided to format my 1 TB HDD and go back to Windows 7 ultimate and not have a dual boot with linux.

I spent a better part of the day formatting and re-installing windows followed by all the software I had to load back on. I have received two reboots today that were BSOD. My pc was set to reboot after so long on a BSOD. I haven't caught either BSOD in action. I know I am receiving them because of the two DMP files in my minidump folder and a message stating that windows has recovered from a serious error. I have downloaded the program to grab all necessary info about my machine and the DMP files from the BSOD.

I am attaching the files that I have pulled from the program. If anyone could shed some light onto why I am getting theses BSOD's I would appreciate it.


My System SpecsSystem Spec
22 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Welcome aboard.
You need to update your display driver.
fffff880`021b9288  fffff880`0490d217*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
lmvm atikmdag
start             end                 module name
fffff880`048cf000 fffff880`04fa9000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Tue May 18 03:26:09 2010 (4BF1BB79)
    CheckSum:         00694551
    ImageSize:        006DA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from AMD Graphics Drivers & Software.

Update network adapter driver.
Name    [00000007] Realtek PCIe FE Family Controller
Driver    c:\windows\system32\drivers\rt64win7.sys (7.17.304.2010, 338.03 KB (346,144 bytes), 10/22/2010 3:34 AM)
Get it from Realtek.

There might be some other things to do ... but not at once.
You make those two changes, and let us know the situation.
My System SpecsSystem Spec
22 Oct 2012   #3

Windows 7

I got it fixed last night. I found a program that read the dump files and found the .sys file that was causing the problem. I went out to ATI's website and download the catalyst drivers and software. It didn't dawn upon me because everything in device manager appeared to be fine. When I updated the drivers I got another BSOD in the process... LOL. I finally got it updated and will fix. I will also look into my network drivers as well.

My System SpecsSystem Spec

22 Oct 2012   #4

Windows 7

Just to confirm I have not had a bsod all day long. I believe I am fixed.
My System SpecsSystem Spec

 Re-imaged PC Blue Screen of Death

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