Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: ntoskrnl.exe BSOD error 0x0000003b when gaming

22 Oct 2012   #1

Windows 7 Ultimate 64-bit
ntoskrnl.exe BSOD error 0x0000003b when gaming

Hello, I have been having this BSOD for about half a year now and I don't know why it is happening. It always happens when I'm gaming, not any other time, it recently happened during Deus Ex and before that a varied amount of times with games like Jagged Alliance 2 and Dark Messiah.

The good thing is that it doesn't happen often, but it definitely is getting annoying.

The thing that frightens me is that it may be a problem with my hardware, as I had reformatted my hard drive about three months ago and even after the reformat I still get BSODs. Now the truly puzzling thing about this is before the reformat, my BSODs, while still being caused by ntoskrnl.exe, were usually 0x24 NTFS_FILE_SYSTEM errors while now they are all 0x0000003b SYSTEM_SERVICE_EXCEPTION errors.

My processor is overclocked to 4.0ghz but it's stable and runs cool, and I don't think it would cause that type of error. My RAM is on default everything, stock voltage, 1600mhz, and manufacturer recommended timings. This BSOD has happened to me while and without my video card being overclocked (which is also stable -- to my knowledge) so this further confuses me on why this would happened.

I really don't understand, I don't see how it could be the software since I've been having BSODs before and after a total reformat. And I don't particularly like the idea of RMAing a component and being without a computer for 2-4 weeks.

Any help is appreciated.

My System SpecsSystem Spec
23 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


ntkrnlmp.exe is not the true cause of your crash.
  1. What antivirus are you using?

Please refrain from using 3rd party defrag programs.
Start Menu\Programs\Ableton\Live 8.2.2	Public:Start Menu\Programs\Ableton\Live 8.2.2	Public
Start Menu\Programs\Auslogics	Public:Start Menu\Programs\Auslogics	Public
Start Menu\Programs\Auslogics\Disk Defrag	Public:Start Menu\Programs\Auslogics\Disk Defrag	Public
Uninstall using revo uninstaller, use the inbuilt defrag program of windows 7.
You should get the latest version of your graphic card drivers installed.
Driver	c:\windows\system32\drivers\atikmpag.sys (, 360.00 KB (368,640 bytes), 7/27/2012 9:14 PM)
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall the ATI related stuff. Delete remnants of its driver using Driver Sweeper

Usual causes:  System service, Device driver, graphics driver, ?memory
BugCheck 3B, {c000001d, fffff80002ecc3d6, fffff8800ab559b0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpReleaseResourceForThreadLite+46 )
For bug check 24,
Usual causes:  Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
Run Disk Check on your hard disk for file system errors and bad sectors on it:

Keep us posted
My System SpecsSystem Spec

 ntoskrnl.exe BSOD error 0x0000003b when gaming

Thread Tools

Similar help and support threads
Thread Forum
BSOD while Gaming, Error 0x0000003B
Windows 7 Ultimate x64 Gigabyte GA-Z77X-D3H CPU i7-3770k Radeon R9-290 Over the past 4 months I have been getting random BSOD with error 0x0000003B. I can go anywhere between 2 to 10 days between a Blue Screen event and they all show with the same error code.
BSOD Help and Support
BSOD ntoskrnl.exe+75bc0 (0x0000003b) - While gaming
Hi folks, I'm a bit stumped on this error and was hoping some fine gents would have the time to look at this dump and see what might be causing my blue screens. It started in the last two weeks while I was playing SWTOR or HoN. There was no rhyme or reason when it happened, seems pretty random...
BSOD Help and Support
Random BSOD error 0x0000003B ntoskrnl.exe
Hello :) I am having random BSOD issues, just recently i download blue screen view and at the top of the list it has ntoskrnl.exe that seemed to be causing the issue. I will upload the minidump file if that makes things easier, besides that i don't know much else to report on, help is...
BSOD Help and Support
BSOD while browsing and gaming, most recent error 0x0000003B
This is on a recent clean install. I've run memtest86 10 passes with no errors, ran a system scan, and checked both hard drives with the integrated windows software. DriverAgent says I have only one outdated driver. SF Diag Tool zip should be attached. I'm not sure where to go from here so any...
BSOD Help and Support
BSOD(ntoskrnl.exe+70600) error 0x0000003b
I've had 2 BSODs within 20 minutes of eachother so I decided to fix this right away, the error is SYSTEM_SERVICE_EXCEPTION 0x0000003b ntoskrnl.exe+70600 If there is any additional info i need to post I'll try to get it I've neve rhad one of these, im currently running in safe mode though...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:18.
Twitter Facebook Google+