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Windows 7: BSOD during AutoCAD usage

25 Oct 2012   #1
nickknight922

Win 7 Professional 32bit
 
 
BSOD during AutoCAD usage

Hello,
Files attached.

Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
Dell Inc. 06D7TR
Default System BIOS
4.00 GB 3.17 GB
(1) ST500DM002-1BD142
(1) Realtek High Definition Audio (2) High Definition Audio Device
Intel(R) HD Graphics Family
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1

BIOS Info
Dell Inc.
Default System BIOS
A13
4/2/2012

Any help is welcome!


My System SpecsSystem Spec
.
25 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.
Code:
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 131, {2, 4c, 0, 0}

*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : igdkmd32.sys ( igdkmd32+85df0 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

INVALID_EXTENDED_PROCESSOR_STATE (131)
Invalid combination of parameters was detected while saving or restoring
extended processor state.
Arguments:
Arg1: 00000002, The previously saved state is for an equal or higher level.
Arg2: 0000004c, The saved level.
Arg3: 00000000, The current level.
Arg4: 00000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x131

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82cc5821 to 82d19e98

STACK_TEXT:  
9a7f1bc4 82cc5821 00000131 00000002 0000004c nt!KeBugCheckEx+0x1e
9a7f1bfc 82cc5dd5 00000003 00000000 9a7f1c38 nt!KeSaveExtendedProcessorState+0x6a
9a7f1c14 92294df0 9a7f1c38 213ffa3e 82c096ee nt!KeSaveFloatingPointState+0x14
WARNING: Stack unwind information not available. Following frames may be wrong.
9a7f1c70 92295174 85e1c000 9a7f2234 00000001 igdkmd32+0x85df0
9a7f1cf4 92221afa 85e1c000 9a7f2234 856e2000 igdkmd32+0x86174
9a7f1eec 92cbeb03 85e1c000 9a7f2234 9a7f21a8 igdkmd32+0x12afa
9a7f1f14 92cbe021 85e1c000 9a7f2234 00000000 dxgkrnl!DXGADAPTER::DdiPresent+0x46
9a7f217c 92ce0241 00000000 40003440 c0001a00 dxgkrnl!DXGCONTEXT::SubmitPresent+0x5d4
9a7f22b4 92cdf640 9a7f2314 00000080 9a7f22d4 dxgkrnl!DXGCONTEXT::PresentFromCdd+0xa10
9a7f22f8 95a04624 9a7f2314 00000000 00000009 dxgkrnl!DxgkCddPresent+0x186
9a7f29c4 95a05423 fe112cd8 00000008 00000009 cdd!CddPresentBlt+0x290
9a7f29c4 00000000 fe112cd8 00000008 00000009 cdd!PresentWorkerThread+0xadb


STACK_COMMAND:  kb

FOLLOWUP_IP: 
igdkmd32+85df0
92294df0 ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  igdkmd32+85df0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: igdkmd32

IMAGE_NAME:  igdkmd32.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d64649b

FAILURE_BUCKET_ID:  0x131_igdkmd32+85df0

BUCKET_ID:  0x131_igdkmd32+85df0

Followup: MachineOwner
---------

3: kd> lmvm igdkmd32
start    end        module name
9220f000 92c9f000   igdkmd32 T (no symbols)           
    Loaded symbol image file: igdkmd32.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
    Image name: igdkmd32.sys
    Timestamp:        Wed Feb 23 07:06:27 2011 (4D64649B)
    CheckSum:         00A0E7D4
    ImageSize:        00A90000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
So, the intel graphics driver is very old. Update it from Intel Download Center and let us know the results.
My System SpecsSystem Spec
13 Nov 2012   #3
nickknight922

Win 7 Professional 32bit
 
 

Thank you, no more BSODs
My System SpecsSystem Spec
.

13 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news. You are welcome
My System SpecsSystem Spec
Reply

 BSOD during AutoCAD usage




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