No BSOD, Windows 7 Home Prem. Freezing After Login.

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  1. Posts : 7
    Windows 7 Home Premium 64 bit
       #1

    No BSOD, Windows 7 Home Prem. Freezing After Login.


    Hello everyone,

    Yesterday, when i turned on my laptop and logged in, it ran for about one minute then completely locked up (i could not use Ctrl-Alt-Del only the power button).

    I spent hours yesterday trawling through all the other threads which are similar to my problem, i ran a start up repair, a memory check, virus and malware scans and defrags. None of these have helped in any way at all, I was just about to re-install windows 7 but then i realised i have lost my Microsoft office disk and my Norton antivirus disk and all the driver installation cds

    After all this i found that it can run in safe mode, even safe mode with networking!
    ,
    If i have left anything out i'm very sorry (first post!!)
    the dump files are attached ( I think )

    And Finally THANK YOU ALL!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Problematic software:
    Code:
    1. Start Menu\Programs\AVG 2012 Public:Start Menu\Programs\AVG 2012 Public
    2. Start Menu\Programs\Norton 360 Public:Start Menu\Programs\Norton 360 Public
    3. Start Menu\Programs\Norton Bootable Recovery Tool Wizard Public:Start Menu\Programs\Norton Bootable Recovery Tool Wizard Public
    4. Start Menu\Programs\Spybot - Search & Destroy Public:Start Menu\Programs\Spybot - Search & Destroy Public
    5. Start Menu\Programs\Norton GEORGE\George Symonds:Start Menu\Programs\Norton GEORGE\George Symonds
    I can see 2 dumps from 24th Oct. Please uninstall AVG and Norton Antivirus, they contribute in BSODs. Spybot is known to slow down and corrupt the system, please remove it with Revo uninstaller. Replace these with free MSE, at least to test. Make a full scan once downloaded and updated.

    Recommended antivirus program for Windows 7 based on stability compared to others:-



    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Free up your start-up, keep nothing except the new antivirus.

    Let us know the results and further BSODs
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Thank you very much, i will do this now
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Good luck :)
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    Ok!

    Finally completed these step but to no avail

    It is still hanging up although now it runs for about two minutes!
    There must be some slight improvment
      My Computer


  6. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    the scannow finds corrupt files but cannot fix them.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Try SFC /SCANNOW : Run in Command Prompt at Boot
    If that does not work, do a Clean Install Windows 7 and remember not to install the programs I listed on my first post.
      My Computer


  8. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #8

    Hello again sorry for my late responses i have been very busy

    Nothing has worked, although it seems i can actually go for a bit longer before the whole system locks up completely

    I removed malwarebytes and spybot S&D
    BUT have not removed Norton antivirus, i have had it on my laptop since i had it and don't see why it should start playing up now?!

    Still runs very VERY fast in safe mode with networking, although all sound drivers are disabled which is annoying.

    Any other ideas?
    thank you very much for your time!!
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    I don't know why it plays up all of a sudden but I know that it's causing the problems now.
    I won't be able to offer more help unless and until you have already followed the suggestions given.
      My Computer


  10. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #10

    Ok i will try that now then =/


    thanks for your help
      My Computer


 
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