Various BSOD, BCP1: 0000000000000008


  1. Posts : 6
    64 bit 7
       #1

    Various BSOD, BCP1: 0000000000000008


    Hello, I've had multiple BSOD crashes the last few days, seems to happen every time I leave my computer alone for more than a few minutes. I've tried checking the drivers and such but haven't had any luck.
    I'm running Windows 7 64 Bit Here are two of the logs from crashes, both start with BCP1: 0000000000000008 but the BCP4 is different:
    Additional information about the problem:
    BCCode: fe
    BCP1: 0000000000000008
    BCP2: 0000000000000006
    BCP3: 0000000000000006
    BCP4: FFFFFA8005BED000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Additional information about the problem:
    BCCode: fe
    BCP1: 0000000000000008
    BCP2: 0000000000000006
    BCP3: 0000000000000006
    BCP4: FFFFFA8005D9A000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Any help is appreciated, this is a fairly new laptop and I never had any problems like this on my last one. My SF file is also attached.
      My Computer


  2. Posts : 6
    64 bit 7
    Thread Starter
       #2

    Also, just for extra information I recently installed Malwarebytes, CCleaner, Recuva, AVG 2013, and WordPerfectX6. The BSODs didn't seem to appear after any particular installation but thought I'd mention it just in case
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Welcome aboard.
    Code:
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck FE, {8, 6, 6, fffffa8005f6b000}
    
    *** WARNING: Unable to verify timestamp for usbfilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
    According to Carrona.org, STOP 0x000000FE: BUGCODE_USB_DRIVER
    Usual causes: USB device driver

    So update the drivers of the USB devices you use, and let us know the results.
      My Computer


  4. Posts : 6
    64 bit 7
    Thread Starter
       #4

    Thank you for your reply, I updated the drivers for all of my usb devices and any other usb related drivers in the list. I've waited a day or so and it is still happening. If anyone has any other idea of why this would happen, I would appreciate the input! I've attached another SF file from today.

    Would love to get this fixed, lost a few assignments on the latest crash
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    It still shows an old date. AMD USB Filter Driver (likely part of the chipset drivers)
    Code:
    lmvm usbfilter
    start             end                 module name
    fffff880`04556000 fffff880`04566000   usbfilter T (no symbols)           
        Loaded symbol image file: usbfilter.sys
        Image path: \SystemRoot\system32\DRIVERS\usbfilter.sys
        Image name: usbfilter.sys
        Timestamp:        Thu Aug 18 15:14:35 2011 (4E4CDF03)
        CheckSum:         000161FA
        ImageSize:        00010000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from AMD Support & Drivers.

    * On a serious note, you should not use two Antivirus programs at the same time. As you have Microsoft Security Essentials already installed, uninstall AVG.

    let us know the results.
      My Computer


  6. Posts : 6
    64 bit 7
    Thread Starter
       #6

    Thanks again for the help. I'm uninstalling AVG now and working on the AMD drivers. I only had AVG and Microsoft both running because I picked up the Snap.do virus a little while ago and was trying to find something that could pick it up, ended up just getting rid of it manually... This is a 2 month old computer, ran my last one 3 years without any antivirus or firewall (yes, risky) and never had a problem, had to retire it because I cracked the screen.
    Anyway, thanks for the reply, I'll let you know how it turns out
      My Computer


  7. Posts : 6
    64 bit 7
    Thread Starter
       #7

    Alright, found the driver straight from HP as the AMD installer wouldn't let me reinstall the usbfilter driver. Restarted right after and had a BSOD but hasn't happened since through various restarts and idle periods. Appears to be solved, thanks Arc!
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    You are welcome. Let us know if it causes any further trouble. :)
      My Computer


 

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