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Laptop screen goes black and everything freezes
Hi everyone,
I have a Fujitsu Siemens SA 3650 laptop and I am experiencing the following problem.
First of all my touchpad had stopped working so i took the laptop to the service provider and they changed the touchpad. ( I am refering this so as to mention that they opened the laptop).
After that i noticed that randomly and rarely my laptop screen goes black (not total black because i see a white light into the black) and the pc freezes completely.
I have to press the power button in order to turn off the computer and when i turn it on its ok for a few hours untill it freezes again.
If I have an mp3 playing the music stops when the screen goes black so the pc freezes completely.
The CPU temperature is normal around 50 C. This happenes no matter what i am doing.
My laptop is still under guarantee so the cost will not be a problem, but i im asking here in order to know what the problem might be. Did they do something wrong at the service while opening the laptop?
Thank you in advance