BSOD at random times, happening frequently


  1. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD at random times, happening frequently


    I've been getting the BSOD frequently, and when I use Windows to "check for a solution", it does not give me any information. I haven't installed any new drivers that I know of or can remember, and my computer is less than 2 years old. It used to do the BSOD only once a month or so, so I ignored it, but it seems like it is increasingly frequent.
    Sometimes it crashes while I'm in the middle of doing something, but most often I will leave my computer running and when I come back, I have the BSOD. Sometimes it happens when I close the lid (which is supposed to put it in sleep mode) and I won't realize it has happened until I open the lid to turn it back on.

    Attachment 238875
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard.

    It is the display driver.
    Code:
     !irp fffffa8013a14d80
    Irp is active with 4 stacks 3 is current (= 0xfffffa8013a14ee0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [ 16, 0]   0  0 fffffa800c8e1a10 00000000 fffff8800f2fb794-fffffa800ee474b0    
               \Driver\pci    nvlddmkm
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa800d039480 00000000 00000000-00000000    pending
               \Driver\nvlddmkm
                Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a4dc740    
    
                Args: 00000000 00000000 00000000 00000000
    And the driver is very old.
    Code:
    lmvm nvlddmkm
    start             end                 module name
    fffff880`0f265000 fffff880`0fed5e00   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sun Mar 06 17:28:06 2011 (4D7376CE)
        CheckSum:         00C736ED
        ImageSize:        00C70E00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Drivers - Download NVIDIA Drivers.

    Let us know the results.
      My Computer


  3. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Thanks, Arc! I successfully updated the NVIDIA driver, so hopefully that will fix everything. I'll report back if it crashes again, but in the meantime I'll mark this as solved.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    You are welcome :)

    Sure, let us know if there is any further problem.
      My Computer


  5. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Okay, so unfortunately the problem is still occurring. I tried to shut down my computer last night, and it froze on the shut down screen. The wheel kept spinning, and it said "Shutting Down", but the computer just sat like that for 20 minutes, and then I got a BSOD and had to shut it down via the power button. Any ideas? My computer occasionally hangs on the shut down screen like that, so I don't know if the two problems are somehow connected.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    It may be connected, or may be a different issue. Can you upload that crash dump here?
      My Computer


  7. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Okay, here is the new crash dump file:

    Attachment 239369
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Hmm ... it is resulting the same thing here ....

    ► As the latest nvidia driver sometimes causing issues.
    Code:
     !irp fffffa8013a14d80
    Irp is active with 4 stacks 3 is current (= 0xfffffa8013a14ee0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [ 16, 0]   0  0 fffffa800c8e1a10 00000000 fffff8800f2fb794-fffffa800ee474b0    
               \Driver\pci    nvlddmkm
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa800d039480 00000000 00000000-00000000    pending
               \Driver\nvlddmkm
                Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a4dc740    
    
                Args: 00000000 00000000 00000000 00000000

    BTW, I see that you are shifting between onboard graphics and the card.


    Intel Storage drivers
    Code:
    lmvm iastor
    start             end                 module name
    fffff880`0103f000 fffff880`01193000   iaStor   T (no symbols)           
        Loaded symbol image file: iaStor.sys
        Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
        Image name: iaStor.sys
        Timestamp:        Sat Nov 06 13:14:52 2010 (4CD50774)
        CheckSum:         0007413F
        ImageSize:        00154000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from http://downloadcenter.intel.com/Sear...ntel+RST%29%22


    Let us know the results.
      My Computer


  9. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Okay, I installed that Nvidia driver and updated the Intel driver as well. So far, so good. It was able to restart several times during the different install processes without incident, and I just tried to shut it down and it did not show any freezing or BSOD. Hopefully this fixes it, thanks!
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    You are welcome :)
      My Computer


 

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