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#1
BSOD 9f randomly happening
Hi there, My apologies for the double posting, I had previously submitted this in the general discussion and realized my mistake so am posting here. This is my first time posting and I could really use some help. I have been getting sporadic BSOD with no real pattern to it, it seems quite random however the details are always the same:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8008323A10
BCP3: FFFFF800044EB3D8
BCP4: FFFFFA800AE61E10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\102812-21184-01.dmp
C:\Users\Hal-James\AppData\Local\Temp\WER-61261-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
I m not super technical for this type of ting but I do believe I have followed the guidelines and used the tool to attach the pertinent info. Any hep would be appreciated I have already updated the bios and done a fresh windows install at the behest of Acer tech support but would rather not have to send in my machine for repair it is quite new ad should not require this. My thanks in advance.