BSOD in Sleep mode (DRIVER_POWER_STATE_FAILURE)

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  1. Posts : 6
    Windows 7 Professional x64
       #1

    BSOD in Sleep mode (DRIVER_POWER_STATE_FAILURE)


    Hi, I made an account on here to try and solve my BSOD issue. I'm running Windows 7 Pro x64 on a Lenovo Thinkpad T530. The laptop is less than two months old but two days ago I started having BSODs show up after the laptop has been in sleep mode for ~10 minutes. The BSOD indicates a driver power state failure, which I have searched and seems to be linked to anything from bad graphics card drivers to boot.ini problems.

    Just in case, I installed new versions of all my drivers (newer than October 1st 2012 in most cases) from Lenovo's Driver Matrix site, including NVIDIA drivers (I have an NVS 5400M card) and Realtek Audio drivers. I even updated my BIOS; still no luck solving the problem. If anyone can look at my logs and try to point me in the right direction I'd be very appreciative.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums

    The BSOD was caused by older drivers of your RICOH SD/MMC Driver. Look for a possible driver update from Driver Reference Table

    But first delete remnants of their older drivers using Driver Sweeper

    Code:
    0: kd> !irp fffffa800b359e10
    Irp is active with 4 stacks 3 is current (= 0xfffffa800b359f70)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa8006dc56b0 00000000 fffff800030d3200-fffffa800ac2c9f0 Success Error Cancel pending
    	      Unable to load image \SystemRoot\system32\DRIVERS\risdxc64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for risdxc64.sys
    *** ERROR: Module load completed but symbols could not be loaded for risdxc64.sys
     \Driver\risdxc	nt!PopSystemIrpCompletion
    			Args: 00014400 00000000 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800ac2c9f0    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> lmvm risdxc64
    start             end                 module name
    fffff880`04824000 fffff880`04842000   risdxc64 T (no symbols)           
        Loaded symbol image file: risdxc64.sys
        Image path: \SystemRoot\system32\DRIVERS\risdxc64.sys
        Image name: risdxc64.sys
        Timestamp:        Wed May 25 14:23:28 2011 (4DDCBC80)
        CheckSum:         00022B3C
        ImageSize:        0001E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Keep us posted
      My Computer


  3. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #3

    Thanks for the reply! I downloaded Driver Sweeper, but it won't identify any drivers made by RICOH? I can't seem to remove them. Should I remove them manually (if that's possible) and if so, how can I tell which drivers are SD/MMC and which are "General Storage Volume" etc?
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Follow the tutorial below:
      My Computer


  5. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #5

    Thanks again for the response. I'm sorry to frustrate you, but I still can't find the RICOH drivers on my Device Manager
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Did you check here? > Home | Ricoh Global
      My Computer


  7. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #7

    I did. There aren't any drivers that I need on their website; however I managed to find them on Lenovo's driver matrix. I installed them and restarted, but the issue still persists.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Please upload the latest .dmps
      My Computer


  9. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #9

    I managed to delete the driver using an uninstaller program (Mirekusoft) and since then I haven't had a blue screen. I'm going to wait a few more times to make sure the blue screen error is resolved and then make a system restore point and attempt to install the RICOH drivers again from Lenovo's website.
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Alright. Thanks for the update.
      My Computer


 
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