New
#11
Sorry but I do not see any system specs.
How old is this laptop? Warranty status?
For monitoring the heat/celsius of the system, use Speccy or HWinfo:
Sorry but I do not see any system specs.
How old is this laptop? Warranty status?
For monitoring the heat/celsius of the system, use Speccy or HWinfo:
Okay, I downloaded the new AVG Graphics thingy, as I was unable to provide details I used the Automatic selector. It downloaded the installed, and as I was about to finish installation the computer crashed, first I had a black screen of death, then my display came back, but small and in the center of the screen, then it crashed and I had a Windows Error Screen.
It created a dump (attached)
but now my display is stretched and magnified, and not showing things right, so there is an image of that attached also.
Please help!
-Carpet Man
nb it's quite hard to tell from the picture, but it's extended the display, making everything stretched, and I have to scroll horizontally to see all of web pages
Will this do? sorry for being slow in responding to your queries
There you go. The text that is cut off reads: 298GB Western Digital WDC WD32 00BPVT-75ZEST0 SATA Disk Device (SATA) 38 °C (for the hard drive part)
Not often. Before I rebooted it some months back it did, though. It's quite warm now as I'm doing a backup, but during normal use it's not noticeably warm.
I'm assuming there's a built in cooler, but if not then no, I don't have one. It's a Dell Inspiron if that helps.
I suspect a overheating issue because the new .dmp that you uploaded shows a problem with the ATI drivers that you updated as Arc suggested.
Is the laptop under warranty? I'm not sure if I asked this earlier.
You did, and I am not sure. If it is, I suspect it has run out, as I've owned it for over 2 years.
New info:
I had severed my laptops internet connection temporarily in the hope it would speed up the backup process, while I read a book. After about 15% into the backup the screen flashed black, then a few minutes later it had a lack screen of death. It felt extremely warm.