Random BSOD, while gaming or just browsing the internet


  1. Posts : 12
    Windows 7 Ultimate x64
       #1

    Random BSOD, while gaming or just browsing the internet


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800814D4F8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\100912-26067-01.dmp
    C:\Users\Josh\AppData\Local\Temp\WER-41870-0.sysdata.xml
      My Computer


  2. Posts : 10,994
    Win 7 Pro 64-bit
       #2

    A stop 0x124 error usually means a hardware problem. Your last dmp file was dated 10/9/2012 so may not have the most current info. But based on that dmp:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800814d4f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`031af6f0 fffff800`03114ca9 : fffffa80`0814d4d0 fffffa80`06a2d040 00000000`0000000c 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`031afc10 fffff800`02ff5547 : fffffa80`0814d4d0 fffff800`0306f2d8 fffffa80`06a2d040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`031afc40 fffff800`02f5c945 : fffff800`030d0ae0 fffff800`02edb82d 00000000`00000010 00000000`00000206 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`031afc80 fffff800`02edb841 : fffff880`010b8e00 fffff800`02f5c920 fffffa80`06a2d000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`031afcb0 fffff800`03168e6a : 03030208`08051114 fffffa80`06a2d040 00000000`00000080 fffffa80`06a269e0 : nt!ExpWorkerThread+0x111
    fffff880`031afd40 fffff800`02ec2ec6 : fffff880`02f64180 fffffa80`06a2d040 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`031afd80 00000000`00000000 : fffff880`031b0000 fffff880`031aa000 fffff880`037fd740 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------
    If you've OCed your computer I'd recommend restoring default values at least temporarily. Unplug all non-essential USB devices. And follow the troubleshooting steps here:

    Stop 0x124 - what it means and what to try
      My Computer


 

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