BCCode: 116 help! constant chrashes

cm0n · 03 Nov 2012

Hey guys i have been trying to solve this problem myself with no success, i have bsod several times even when just watching a movie i VlC, but the primary problem seems to be when i play Battlefield 3.

Things i have tried with no success:

# flashing in the latest BIOS from Acer.
# Installing Newest drivers from Nvidia Geforce
# reinstalling Drivers on GPU and CPU
# cleaning up the regestry with CCleaner.
# updating DirectX
# cleaning out fans and cooling systems, also measuring Gpu and Cpu Heat levels,
Heat levels no more than 40-50 degrees (celsius)

And the problem still persists.
Plase help me with this problem! I'm running out of trix here.

Problem name: BlueScreen
OS-version: 6.1.7601.2.1.0.768.3
language-ID: 1053

BCCode: 116
BCP1: FFFFFA800EC10010
BCP2: FFFFF8800FDC9630
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Also attached Dump-files

You guys are my last hope!

cm0n · 03 Nov 2012

Additional dumps

Arc · 03 Nov 2012

Hello cm0n

Code:

....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800f3de4e0, fffff8800fd9d630, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ade630 )

You should follow STOP 0x116: VIDEO_TDR_ERROR troubleshooting

But as your display driver is the latest nvidia,

Code:

lmvm nvlddmkm
start             end                 module name
fffff880`0f2bf000 fffff880`0ffb3000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 23:51:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You do the following:

Download and install Driver Fusion.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Let us know the results. And if you got it solved it alternatively, let us know that, too :) as knowledge resource.

cm0n · 04 Nov 2012

Hey! yeah unfortunately this did not solve the problem :/
i did not get a bluescreen untill like an hour of gameplay, before it was only like 3-4 minutes.

Any other ideas would be very helpfull, or should i just get my computer serviced at acer?

Arc · 04 Nov 2012

Have you gone through the steps described in STOP 0x116: VIDEO_TDR_ERROR troubleshooting?

If so, and if it is within warranty, you must to contact them.