Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD (IRQL_NOT_LESS_OR_EQUAL)

06 Nov 2012   #21
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Enable Driver Verifier and post all the .dmps you get in next 36 hours.

Driver Verifier - Enable and Disable


My System SpecsSystem Spec
.
06 Nov 2012   #22
Shotthebunny

Windows 7 Home Premium 64 bit
 
 

I just tried enabling Driver Verifier and rebooting made me fail Start up and had me System restore before Verifier was enabled
My System SpecsSystem Spec
07 Nov 2012   #23
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Wait, it had you system restore? It should just cause a BSOD at startup after you've finished setting up DV and restarting the PC. This will provide us the necessary crashdump needed to check this. Are you able to send us that crashdump?
My System SpecsSystem Spec
.

07 Nov 2012   #24
Shotthebunny

Windows 7 Home Premium 64 bit
 
 

Yeah, when it rebooted, it started a Startup Repair and pretty much had it system restore right before verifier was enabled. There was no BSOD.
My System SpecsSystem Spec
08 Nov 2012   #25
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by Shotthebunny View Post
I'm don't think it's the driver's problem. The BSOD stated that it was caused by volsnap.sys but the System File Checker didn't find anything wrong. Is there a way to replace the volsnap.sys? And this certain BSOD only seem to appear when I game and Skype at the same time.
Blue screen programs can only give an answer from the information it has been given. If there was a program that could tell you exactly caused the problem then there would be a program that would fix it for you.
The person that develops those programs will be able to retire.
The current programs just give us clues and every once in a while it will give us the answer.

volsnap.sys is Windows Volume Shadow Copy Driver, if SFC didn't find anything then it may be caused by another driver or hardware.

Quote   Quote: Originally Posted by Shotthebunny View Post
Updated driver. Funny thing happened when I opened Skype; BSOD hit me. This time it's SYSTEM SERVICE EXCEPTION. I'm still wondering why it only happens when I use Skype.
Uninstall Skype and test for stability, if stable then re-install Skype. If it still is a problem you need to find a previous version of skype.

Quote   Quote: Originally Posted by Shotthebunny View Post
I can't do the long generic scan since it takes like 5 days to scan and I can't do the DOS version scan since I don't have anything to boot from. Is there anything else I should do?
If it takes 5 days then you have a problem.
Testing hardware can be time consuming, now you know why computer shops charge so much for working on computers.
These tests are crucial and need to be completed, if you don't have the time or patience then you should consider taking it to a computer shop for tests.

Run the SeaTools long generic until it finishes, with a 1.5TB drive it will take a while, possibly 12 hours or more. The previous Crystal Disk info is showing some errors, SeaTools may be able to repair the problems and this, of coarse, will take longer to complete.

You mentioned you don't have anything to boot the DOS SeaTools from, get a CD or DVD, better to put it on a USB memory stick.
SeaTools will run faster from DOS as the Windows OS will not be running.

Let us know the results or if you have any questions.
My System SpecsSystem Spec
08 Nov 2012   #26
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Good catch on the 5-day scan, Dave (can't give ya rep :| ). I definitely concur on getting DOS Seatools going. If it takes just as long or starts bugging out, then you have drive issues. Use Parted Magic as a means to backup stuff to an external drive or another PC via network if at all possible.
My System SpecsSystem Spec
09 Nov 2012   #27
Shotthebunny

Windows 7 Home Premium 64 bit
 
 

I passed the long generic test, took about 14 hours. Is there any risks in using Seatools for DOS?
My System SpecsSystem Spec
09 Nov 2012   #28
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

No risk, it will be a little faster.
You download the DOS version, burn it to a disk, put disk into the computer, re-start and catch the BIOS boot options, select the DVD to boot from.
It will start SeaTools and run the test, this way the Windows OS is not running and the program can run faster.

Is your system still crashing with Skype?

Have you ran Disk Check?
Quote   Quote: Originally Posted by koolkat77 View Post
Run Disk Check on your hard disk for file system errors and bad sectors on it:
Are you checking the CPU temps?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Use this to get all the information on your System.
Speccy Free System information Utility
Then fill in your System Specs, this will help us to analyze your crashes and we won't have to look all over the thread to figure out what your system is.
Open the 'My System Specs' drop box on any of your posts to update.

If you get any more crashes, post the entire cash dump reports.
Blue Screen of Death (BSOD) Posting Instructions
When posting a new crash dump, include all System File Collection and health reports. They contain valuable information that we can use to find the cause of the crashes.
My System SpecsSystem Spec
10 Nov 2012   #29
Shotthebunny

Windows 7 Home Premium 64 bit
 
 

Ehhh, I give up, I'll just not use Skype on the computer. Thanks for the help guys.
My System SpecsSystem Spec
10 Nov 2012   #30
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Your welcome for the help.

It might be as easy as un-installing Skype and then re-installing it, worth a try and won't take long.
Your choice, of coarse.

Let us know if you have any questions.
My System SpecsSystem Spec
Reply

 Random BSOD (IRQL_NOT_LESS_OR_EQUAL)




Thread Tools




Similar help and support threads
Thread Forum
BSOD Random IRQL_NOT_LESS_OR_EQUAL
Hi, to all... i've this machine that has bsod random... I can not explain, in attachment my .zip information file thanks to all for help
BSOD Help and Support
Irql_Not_Less_or_Equal bsod? Random
So I have had this issue for a couple of months now but I rarely use windows. This bsod first started when clicking on things before the system had completely gotten up and running but now I can just let it sit and it will go. It's very random sometimes it will go through stress tests and not doing...
BSOD Help and Support
Random BSOD IRQL_NOT_LESS_OR_EQUAL.. Help
Having trouble with random BSOD and shut downs, please help. Thanks in advance.
BSOD Help and Support
Random BSoD 0xa IRQL_NOT_LESS_OR_EQUAL
Just got this PC custom built around the end february. BSoD appears after I run the pc for a while. Replacing RAM didnt fix the problem so Im kinda leaning towards a driver problem. Downloaded a few driver checkers and downloaded updates(in safe mode) for drivers but when I go to install (back in...
BSOD Help and Support
BSOD Random 0xA, IRQL_NOT_LESS_OR_EQUAL
Hello i have noticed Recently that i have been Getting a BSOD i had about 3 Today i have a program called Who Crashed to analyze my Dump Files i will also include BSOD Dump & System File Collection app Files etc PC is about 3 years old (so is all the hardware except the GFX card is like 1 year...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:40.
Twitter Facebook Google+