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Windows 7: Sporadic BSOD (0x000000e) has me baffled. Help is appreciated!

03 Nov 2012   #1

Windows 7 Home 64bit
Sporadic BSOD (0x000000e) has me baffled. Help is appreciated!

Hi everyone,

This BSOD just started yesterday. I hadn't changed anything (at least to my knowledge), so I'm a little baffled as to why it started. I've attached the requested information. The only insight I have is that it SEEMS to happen when I interact with Chrome, but that may be a coincidence.

Thanks for any help!


My System SpecsSystem Spec
03 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to SevenForums

The antivirus you are currently using is known and contributing to your BSOD crashes, consider uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials at least to test.Recommended antivirus program for Windows 7 based on stability compared to others:- Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Free up the start-up, nothing except the antivirus is usually needed.Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Run Disk Check on your hard disk for file system errors and bad sectors on it:Let us know the results and further BSOD-s if any.
My System SpecsSystem Spec

 Sporadic BSOD (0x000000e) has me baffled. Help is appreciated!

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