explorer crash because of movie files


  1. samisomo
    Posts : 2
    win 7 64bit ultimate
       New #1

    explorer crash because of movie files


    hi,
    win 7 ultimate 64 bit.

    When ever im on a directory with movie files the explorer crashes.
    I did clean boot and no change.

    here is appcrashview:

    Version=1
    EventType=BEX64
    EventTime=129964472118722512
    ReportType=2
    Consent=1
    ReportIdentifier=efb19636-25f2-11e2-8db3-005056c00008
    IntegratorReportIdentifier=efb19635-25f2-11e2-8db3-005056c00008
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=explorer.exe
    Sig[1].Name=Application Version
    Sig[1].Value=6.1.7601.17514
    Sig[2].Name=Application Timestamp
    Sig[2].Value=4ce7a144
    Sig[3].Name=Fault Module Name
    Sig[3].Value=StackHash_3e32
    Sig[4].Name=Fault Module Version
    Sig[4].Value=0.0.0.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=00000000
    Sig[6].Name=Exception Offset
    Sig[6].Value=0000000000000000
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000005
    Sig[8].Name=Exception Data
    Sig[8].Value=0000000000000008
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.1
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1037
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=3e32
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=3e32c32078d3c69f7059bc7390f423d0
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=0b24
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=0b24ba52267fa2d99bd2dd9dff3221c7
    UI[2]=C:\Windows\explorer.exe
    UI[3]=Windows Explorer has stopped working
    UI[4]=Windows can check online for a solution to the problem and try to restart the program.
    UI[5]=Check online for a solution and restart the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Windows\explorer.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Program Files\AVAST Software\Avast\snxhk64.dll
    LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[6]=C:\Windows\system32\msvcrt.dll
    LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[9]=C:\Windows\system32\GDI32.dll
    LoadedModule[10]=C:\Windows\system32\USER32.dll
    LoadedModule[11]=C:\Windows\system32\LPK.dll
    LoadedModule[12]=C:\Windows\system32\USP10.dll
    LoadedModule[13]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[14]=C:\Windows\system32\SHELL32.dll
    LoadedModule[15]=C:\Windows\system32\ole32.dll
    LoadedModule[16]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[17]=C:\Windows\system32\EXPLORERFRAME.dll
    LoadedModule[18]=C:\Windows\system32\DUser.dll
    LoadedModule[19]=C:\Windows\system32\DUI70.dll
    LoadedModule[20]=C:\Windows\system32\IMM32.dll
    LoadedModule[21]=C:\Windows\system32\MSCTF.dll
    LoadedModule[22]=C:\Windows\system32\UxTheme.dll
    LoadedModule[23]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[24]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[25]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[26]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[27]=C:\Windows\system32\dwmapi.dll
    LoadedModule[28]=C:\Windows\system32\slc.dll
    LoadedModule[29]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_2b24536c71ed 437a\gdiplus.dll
    LoadedModule[30]=C:\Windows\system32\Secur32.dll
    LoadedModule[31]=C:\Windows\system32\SSPICLI.DLL
    LoadedModule[32]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[33]=C:\Windows\system32\WINSTA.dll
    LoadedModule[34]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[35]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
    LoadedModule[36]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[37]=C:\Windows\system32\profapi.dll
    LoadedModule[38]=C:\Windows\system32\apphelp.dll
    LoadedModule[39]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[40]=C:\Program Files\AVAST Software\Avast\ashShA64.dll
    LoadedModule[41]=C:\Windows\system32\msi.dll
    LoadedModule[42]=C:\Windows\system32\EhStorShell.dll
    LoadedModule[43]=C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    LoadedModule[44]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MS VCR90.dll
    LoadedModule[45]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MS VCP90.dll
    LoadedModule[46]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\AT L90.DLL
    LoadedModule[47]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
    LoadedModule[48]=C:\PROGRA~1\MICROS~2\Office14\1033\GrooveIntlResource.dll
    LoadedModule[49]=C:\Windows\System32\cscui.dll
    LoadedModule[50]=C:\Windows\System32\CSCDLL.dll
    LoadedModule[51]=C:\Windows\system32\CSCAPI.dll
    LoadedModule[52]=C:\Windows\system32\ntshrui.dll
    LoadedModule[53]=C:\Windows\system32\srvcli.dll
    LoadedModule[54]=C:\Windows\system32\IconCodecService.dll
    LoadedModule[55]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[56]=C:\Windows\system32\rsaenh.dll
    LoadedModule[57]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[58]=C:\Windows\system32\SndVolSSO.DLL
    LoadedModule[59]=C:\Windows\system32\HID.DLL
    LoadedModule[60]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[61]=C:\Windows\system32\timedate.cpl
    LoadedModule[62]=C:\Windows\system32\ATL.DLL
    LoadedModule[63]=C:\Windows\system32\actxprxy.dll
    LoadedModule[64]=C:\Windows\system32\ntmarta.dll
    LoadedModule[65]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[66]=C:\Windows\System32\shdocvw.dll
    LoadedModule[67]=C:\Windows\system32\LINKINFO.dll
    LoadedModule[68]=C:\Windows\system32\msiltcfg.dll
    LoadedModule[69]=C:\Windows\system32\VERSION.dll
    LoadedModule[70]=C:\Windows\system32\USERENV.dll
    LoadedModule[71]=C:\Windows\system32\msutb.dll
    LoadedModule[72]=C:\Windows\System32\gameux.dll
    LoadedModule[73]=C:\Windows\System32\XmlLite.dll
    LoadedModule[74]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[75]=C:\Windows\system32\MSASN1.dll
    LoadedModule[76]=C:\Windows\System32\wer.dll
    LoadedModule[77]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[78]=C:\Windows\system32\samcli.dll
    LoadedModule[79]=C:\Windows\system32\netutils.dll
    LoadedModule[80]=C:\Windows\system32\MsftEdit.dll
    LoadedModule[81]=C:\Windows\system32\msls31.dll
    LoadedModule[82]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[83]=C:\Windows\system32\authui.dll
    LoadedModule[84]=C:\Windows\system32\CRYPTUI.dll
    LoadedModule[85]=C:\Windows\system32\SearchFolder.dll
    LoadedModule[86]=C:\Windows\system32\PSAPI.DLL
    LoadedModule[87]=C:\Windows\System32\UIAnimation.dll
    LoadedModule[88]=C:\Windows\system32\WINMM.dll
    LoadedModule[89]=C:\Windows\system32\wdmaud.drv
    LoadedModule[90]=C:\Windows\system32\ksuser.dll
    LoadedModule[91]=C:\Windows\system32\AVRT.dll
    LoadedModule[92]=C:\Windows\system32\AUDIOSES.DLL
    LoadedModule[93]=C:\Windows\system32\msacm32.drv
    LoadedModule[94]=C:\Windows\system32\MSACM32.dll
    LoadedModule[95]=C:\Windows\system32\midimap.dll
    LoadedModule[96]=C:\Windows\system32\stobject.dll
    LoadedModule[97]=C:\Windows\system32\BatMeter.dll
    LoadedModule[98]=C:\Windows\system32\WTSAPI32.dll
    LoadedModule[99]=C:\Windows\system32\es.dll
    LoadedModule[100]=C:\Windows\system32\prnfldr.dll
    LoadedModule[101]=C:\Windows\system32\WINSPOOL.DRV
    LoadedModule[102]=C:\Windows\system32\dxp.dll
    LoadedModule[103]=C:\Windows\system32\urlmon.dll
    LoadedModule[104]=C:\Windows\system32\WININET.dll
    LoadedModule[105]=C:\Windows\system32\iertutil.dll
    LoadedModule[106]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[107]=C:\Windows\system32\Syncreg.dll
    LoadedModule[108]=C:\Windows\ehome\ehSSO.dll
    LoadedModule[109]=C:\Windows\System32\netshell.dll
    LoadedModule[110]=C:\Windows\System32\IPHLPAPI.DLL
    LoadedModule[111]=C:\Windows\system32\NSI.dll
    LoadedModule[112]=C:\Windows\System32\WINNSI.DLL
    LoadedModule[113]=C:\Windows\System32\nlaapi.dll
    LoadedModule[114]=C:\Windows\System32\AltTab.dll
    LoadedModule[115]=C:\Windows\system32\wpdshserviceobj.dll
    LoadedModule[116]=C:\Windows\system32\PortableDeviceTypes.dll
    LoadedModule[117]=C:\Windows\system32\PortableDeviceApi.dll
    LoadedModule[118]=C:\Windows\System32\pnidui.dll
    LoadedModule[119]=C:\Windows\System32\QUtil.dll
    LoadedModule[120]=C:\Windows\System32\wevtapi.dll
    LoadedModule[121]=C:\Windows\system32\dhcpcsvc6.DLL
    LoadedModule[122]=C:\Windows\system32\WS2_32.dll
    LoadedModule[123]=C:\Windows\system32\dhcpcsvc.DLL
    LoadedModule[124]=C:\Windows\system32\credssp.dll
    LoadedModule[125]=C:\Windows\System32\npmproxy.dll
    LoadedModule[126]=C:\Program Files (x86)\Nokia\Nokia PC Suite 7\PhoneBrowser64.dll
    LoadedModule[127]=C:\Program Files (x86)\Nokia\Nokia PC Suite 7\NGSCM64.DLL
    LoadedModule[128]=C:\Windows\system32\MSIMG32.dll
    LoadedModule[129]=C:\Windows\system32\comdlg32.dll
    LoadedModule[130]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MS VCP80.dll
    LoadedModule[131]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MS VCR80.dll
    LoadedModule[132]=C:\Program Files (x86)\Nokia\Nokia PC Suite 7\Lang\PhoneBrowser_heb.nlr
    LoadedModule[133]=C:\Program Files (x86)\Nokia\Nokia PC Suite 7\Resource\PhoneBrowser_Nokia.ngr
    LoadedModule[134]=C:\Windows\System32\cscobj.dll
    LoadedModule[135]=C:\Windows\System32\Actioncenter.dll
    LoadedModule[136]=C:\Windows\System32\srchadmin.dll
    LoadedModule[137]=C:\Windows\system32\mssprxy.dll
    LoadedModule[138]=C:\Windows\System32\SyncCenter.dll
    LoadedModule[139]=C:\Windows\system32\Wlanapi.dll
    LoadedModule[140]=C:\Windows\system32\wlanutil.dll
    LoadedModule[141]=C:\Windows\system32\wwanapi.dll
    LoadedModule[142]=C:\Windows\system32\wwapi.dll
    LoadedModule[143]=C:\Windows\System32\QAgent.dll
    LoadedModule[144]=C:\Windows\System32\bthprops.cpl
    LoadedModule[145]=C:\Windows\System32\ieframe.dll
    LoadedModule[146]=C:\Windows\System32\OLEACC.dll
    LoadedModule[147]=C:\Windows\system32\imapi2.dll
    LoadedModule[148]=C:\Windows\System32\hgcpl.dll
    LoadedModule[149]=C:\Windows\System32\provsvc.dll
    LoadedModule[150]=C:\Windows\system32\wkscli.dll
    LoadedModule[151]=C:\Windows\system32\SXS.DLL
    LoadedModule[152]=C:\Windows\system32\fxsst.dll
    LoadedModule[153]=C:\Windows\system32\FXSAPI.dll
    LoadedModule[154]=C:\Windows\system32\FXSRESM.DLL
    LoadedModule[155]=C:\Windows\System32\wscinterop.dll
    LoadedModule[156]=C:\Windows\System32\WSCAPI.dll
    LoadedModule[157]=C:\Windows\System32\wscui.cpl
    LoadedModule[158]=C:\Windows\System32\werconcpl.dll
    LoadedModule[159]=C:\Windows\System32\framedynos.dll
    LoadedModule[160]=C:\Windows\System32\wercplsupport.dll
    LoadedModule[161]=C:\Windows\System32\msxml6.dll
    LoadedModule[162]=C:\Windows\System32\hcproviders.dll
    LoadedModule[163]=C:\Program Files\Internet Explorer\ieproxy.dll
    LoadedModule[164]=C:\Windows\system32\MPR.dll
    LoadedModule[165]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[166]=C:\Windows\system32\thumbcache.dll
    LoadedModule[167]=C:\Windows\system32\NetworkExplorer.dll
    LoadedModule[168]=C:\Windows\system32\wpdshext.dll
    LoadedModule[169]=C:\Windows\system32\EhStorAPI.dll
    LoadedModule[170]=C:\Windows\System32\StructuredQuery.dll
    LoadedModule[171]=C:\Windows\System32\mediametadatahandler.dll
    LoadedModule[172]=C:\Windows\System32\qedit.dll
    LoadedModule[173]=C:\Windows\System32\MSVFW32.dll
    LoadedModule[174]=C:\Program Files\KLCP64\Filters\Haali\splitter.x64.ax
    LoadedModule[175]=C:\Program Files\KLCP64\Filters\Haali\mkzlib.x64.dll
    LoadedModule[176]=C:\Program Files\KLCP64\Filters\Haali\mkunicode.x64.dll
    LoadedModule[177]=C:\Program Files\KLCP64\Filters\Haali\mkx.x64.dll
    LoadedModule[178]=C:\Windows\system32\quartz.dll
    LoadedModule[179]=C:\Windows\system32\devenum.dll
    LoadedModule[180]=C:\Windows\system32\DShowRdpFilter.dll
    LoadedModule[181]=C:\Program Files\KLCP64\ffdshow\ffdshow.ax
    LoadedModule[182]=C:\Windows\system32\DINPUT.dll
    LoadedModule[183]=C:\Windows\system32\d3d9.dll
    LoadedModule[184]=C:\Windows\system32\d3d8thk.dll
    LoadedModule[185]=C:\Program Files\KLCP64\Filters\vsfilter.dll
    LoadedModule[186]=C:\Windows\system32\DDRAW.dll
    LoadedModule[187]=C:\Windows\system32\DCIMAN32.dll
    LoadedModule[188]=C:\Windows\system32\atiu9p64.dll
    LoadedModule[189]=C:\Windows\system32\aticfx64.dll
    LoadedModule[190]=C:\Windows\system32\atiumd64.dll
    LoadedModule[191]=C:\Windows\system32\atiumd6a.dll
    LoadedModule[192]=C:\Windows\system32\DXVA2.DLL
    LoadedModule[193]=C:\Windows\System32\msmpeg2vdec.dll
    LoadedModule[194]=C:\Windows\System32\MFPlat.DLL
    LoadedModule[195]=C:\Windows\System32\EVR.dll
    LoadedModule[196]=C:\Windows\System32\sqmapi.dll
    LoadedModule[197]=C:\Windows\System32\bcrypt.dll
    LoadedModule[198]=C:\Windows\system32\bcryptprimitives.dll
    LoadedModule[199]=C:\Windows\system32\ncrypt.dll
    LoadedModule[200]=C:\Windows\system32\GPAPI.dll
    LoadedModule[201]=C:\Windows\system32\cryptnet.dll
    LoadedModule[202]=C:\Windows\system32\SensApi.dll
    LoadedModule[203]=C:\Windows\system32\WINHTTP.dll
    LoadedModule[204]=C:\Windows\system32\webio.dll
    LoadedModule[205]=C:\Windows\system32\mswsock.dll
    LoadedModule[206]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[207]=C:\Windows\System32\wship6.dll
    LoadedModule[208]=C:\Windows\system32\Cabinet.dll
    LoadedModule[209]=C:\Windows\System32\FaultRep.dll
    FriendlyEventName=Stopped working
    ConsentKey=BEX64
    AppName=Windows Explorer
    AppPath=C:\Windows\explorer.exe
      My Computer
    Quote Quote

  3. Anthony
    Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       New #2

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer
    Quote Quote

  4. samisomo
    Posts : 2
    win 7 64bit ultimate
    Thread Starter
       New #3

    Here is the diagnostics files
      My Computer
    Quote Quote

 

  Related Discussions
Hello, this is my first post here. I've been wracking my brain over this since March... I built a new system consisting of: Gigabyte G1 Sniper 5 motherboard EVGA 760 GTX video card 16 GB of G.Skill Ripjaws ram... two hard drives, a 3TB Seagate and a 4TB seagate. 1000 watt PSU.
Hi. With my Windows Seven, when going to Control Panel / Programs / Associate un file type or a protocol to a program (translated from French, not sure it is exactly this...), it crashs explorer before the list displays....???? Any advice on how to correct this problem ? Thanks.
Hello. Today I started my PC without problems...logged in...then I clicked the My Documents button in RocketDock. Something weird happened. I get the error : Windows Explorer Crashed :mad:.I tried in Safe Mode and it worked :huh:?! I scanned with Malwarebytes Anti-Malware PRO but only an adware....
hi there since yesterday night i noticed a bizarre crash on my win 7 32-bit machine when i open .mkv or .wmv hi res video files.... although the video opens, explorer crashes, either when i do right click > open > windows media player classic or if i open it with windows movie player.. ...
.exe files-explorer.exe crash
in BSOD Help and Support

When I open or right click certain .exe installers on my windows 7 machine, such as the latest chromium snapshots it shows an "Explorer.exe has stopped working message", forcing me to close it. This same message stops me from deleting them. :cry: To install and delete them, I must use safe mode. I...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 08:39.
Find Us