BSOD randomly, mostly while playing saints row the third

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  1. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    okay, these scans take so long to do but i completed the MSE one, everything showed up clean, i'll come back and report what malwarebyte says after it's done, might not finish the scan today.
    Edit:Okay, malwarebyte has finished scanning, it detected one thing, coretemp, an exe i used to monitor some pc things, not sure why it thinks it's dangerous, but i think it deleted it. Doesn't say why t's dangerous either. So, what should i do now?
    Edit 2:just got another BSOD while not doing much, i had league of legends running, but i wasn't in game. I'll attach my dump files.
    Last edited by bluesaber27; 08 Nov 2012 at 02:57.
      My Computer


  2. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    bump
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    ► The last one is caused by Intel(R) USB 3.0 eXtensible Host Controller Driver
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for iusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
    
    Followup: Pool_corruption
    ---------
    Update it from Intel Download Center.

    In my best guess, you need to update the driver of the USB scanner.

    But as it says "Pool Corruption", there should be something more. For the port, first, uninstall and reinstall the USB ports drivers.

    1. Right click on Computer icon > manage. It will open the computer management window.
    2. Click on "Device Manager" in the left pane, it will list all installed devices up.
    3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
    4. Click on one item to select, then right click and uninstall.
    5. Do the same for all.
    6. Restart the computer.
    7. At restart, windows will auto configure the appropriate drivers.

    And, Disable USB Selective Suspense too.
    USB Selective Suspend - Turn On or Off

    For the devices, first, detach all the USB devices other than the keyboard and mouse.
    Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

    Scan the system for possible virus infection.
    Code:
    fffff800`00b9c4c8  fffff880`013db830 ataport!IdePortTickHandler

    Intel Processor driver
    Code:
    fffff800`00b9c298  fffff880`049eaf43Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
     intelppm+0x2f43
    Get it from Intel Download Center.

    ► Stress test the CPU.
    Hardware - Stress Test With Prime95

    ATI display driver. Update it.
    Code:
    fffff800`00b9bf88  fffff880`04f675d0Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x95d0
    Latest AMD Catalyst Video Driver for Windows 7

    cFosSpeed - The Internet Accelerator
    Code:
    fffff800`00b9b298  fffff880`04370af2Unable to load image \SystemRoot\system32\DRIVERS\cfosspeed6.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for cfosspeed6.sys
    *** ERROR: Module load completed but symbols could not be loaded for cfosspeed6.sys
     cfosspeed6+0x12caf2
    Uninstall it. Or try an update from Frequently asked questions (FAQ) about cFosSpeed - Internet-Accelerator + Ping optimizer - cFos Software GmbH.

    ► update the network driver.
    First, download the network card driver from manufactuer's website.
    Then reinstall the driver:

    1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
    2. Double click to expand "Network adaptors".
    3. Right click your network card and click Uninstall.
    4. Check "Delete driver software for this device" check box, click OK.
    5. Restart the computer
    6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

    Let us know the results.
      My Computer


  4. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    i'm having some trouble doing some of the steps above. For the intel processor driver i'm not sure what to click on to get the update, and also for the network driver, i'm not sure which one i'm meant to uninstall, i have: hamachi, Realtek, and tunngle.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    If you find it trouble getting the intelppm.sys driver, do the next step, prime95.

    For network driver, update them all.
      My Computer


  6. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    okay, i think i've done everything right, my pc passed the prime test which i set for 2 passes, which is around 2 hours. Was i meant to check round off checking in the advanced tab?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    How it is working now?
      My Computer


  8. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    well, since the last time i haven't had any blue screens
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    OK, observe it a couple of days more and let us know the situation then :)
      My Computer


  10. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    okay, i think the bluescreen problem has been solved, but i still get these crashes where my screen gets no signal after playing sims 3 for a while. I'll attach my dump, is there anything you can do to help me fix this?
    Edit: i just got another crash while playing sims, this time my screen didn't get no signal, it turned into black and brown stripes instead. Pretty annoying since sims doesn't have an auto save so i lose my progress.
    Last edited by bluesaber27; 07 Dec 2012 at 02:17.
      My Computer


 
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